Chico's Phone Number

Call Chico's customer service faster with GetHuman

  • Calls Chico's's Customer Service department
  • The average hold time is 17m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Chico's agent: Calling the Chico's number above should go right to a real human being

What to expect when you call

Heard when the phone system first answers
"Thank you for calling TECO's. We are located in the eastern time zone of the United States and operate between the hours of seven AM to one AM. Seven days a week. As we approach our busy season, our wait times could increase. If you're not placing an order, the quickest service is our chat feature. Please go to chico's dot com and click on live chat. We would be glad to help you. To place an order, please press one. To speak to a personal stylist for expert advice on all your order needs, press two. To check the status of an existing order, including returns and exchanges, press three."
Excerpt from a call with Chico's
Saturday, February 17, 2024 5:47 PM
They may ask you to enter information with the dial pad
"Thank you for calling Chico's. As we approach our busy season, our wait times could increase. If you're not placing an order, the quickest service is our chat feature. Please go to chico's dot com and click on live chat. We will be glad to help you. To place an order, please press one. To speak to a personal stylist for expert advice on all your order needs, press two. To check the status of an existing order, including returns and exchanges, press three. To request a catalog or to change your mailing thank you so much for shopping with Tico's.
We have an exciting new feature to our Chico's website to look up your order.
At the top right corner, click the new order status link Enter your order number and billing ZIP code, and click look up my order."
Excerpt from a call with Chico's
Sunday, February 25, 2024 9:50 PM
The first phone menu
"Thank you for calling TECO's. We are located in the eastern time zone of the United States and operate between the hours of seven AM to one AM, seven days a week. As we approach our busy season, our wait times could increase. If you're not placing an order, the quickest service is our chat feature. Please go to chico's dot com and click on live chat. We will be glad to help you. If you have any other questions, please stay on the line.
To place an order, please press one.
To speak to a personal stylist for expert advice on all your wardrobe needs, press two.
To check the status of an existing order, including returns and exchanges, press three.
To request a catalog or to change your mailing address, press four."
Excerpt from a call with Chico's
Saturday, February 17, 2024 4:58 PM
After you press 3
"To request a catalog or to change your mailing thank you so much for shopping with Tico's. We have an exciting new feature to our Chico's website to look up your order. At the top right corner, click the new order status link Enter your order number and billing ZIP code, and click look up my order. If you are shopping on your mobile device, please click on menu to find the new order status link.
To check the status of an online or phone order, please press one.
To check the status of a purchase made at one of our boutiques, please press two."
Excerpt from a call with Chico's
Sunday, February 25, 2024 9:50 PM

Chico's Customer Phone Number 888-855-4986 - Stats

Phone number to dial888-855-4986
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait17 minutes
Current wait18 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, facebook, chat
Quality of communication91%
Quality of help80%
Customer votes513
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Chico's's Best Toll-Free/800 Customer Phone Number

This is Chico's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chico's agent. This phone number is Chico's's Best Phone Number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-855-4986 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Chico's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or chat. In total, Chico's has 1 phone number. It's not always clear what is the best way to talk to Chico's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Chico's - by phone or otherwise

While 888-855-4986 is Chico's's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via customerservice@chicos.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Chico's please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Chico's.

What is GetHuman's Relationship to Chico's?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chico's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Chico's, including live chat and email and through Facebook / Messenger. Visit our Chico's Customer Service page for more information.
Chico's Customer Service

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