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Chico's Customer FAQ

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What is Chico's's Phone Number?

The question we are asked most often is about how to talk to Chico's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Chico's Customer Questions

Need to return order that I just received.

Sure, we can assist with that. Chico's has a convenient return policy. Items purchased can be returned within 60 days of purchase. Make sure the items are in their original condition (unwashed and unworn). Put the items you want to return back into the original package, attach the pre-paid, pre-addressed label, and drop it off at any USPS location. Shipping and handling fees are not refundable though. To process a return for an online order, Chico's should refund you using your original payment method after they receive and inspect the item. Please note it may take several days for the refund to show up in your account.
Asked Jun 6, 2024 5:26 PM

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