Chico's provides a straightforward return policy for customers wishing to return their purchases. Customers have thirty days from the date of their purchase to initiate a return. It is important to note that the items being returned must be in their original condition, which means they should be unworn, unwashed, and with all tags still attached. This policy applies to both online and in-store purchases, making it convenient for shoppers.
For returns made through the mail, customers will need to obtain a return shipping label. Typically, this label may be provided as part of the return instructions received with the order, or it might be available on the company's website. It is advisable to pack the items securely to avoid damage during transit. However, customers should be aware that original shipping costs are generally non-refundable.
In the case of items purchased at a discount or on sale, Chico's also accepts returns under the same conditions. However, customers may want to check whether any specific items, such as final sale products, are excluded from returns.
For added convenience, items can also be returned at any Chico's store, which allows for immediate processing of returns and potential exchanges. Customers who seek more detailed information about the return policy, including any updates or special circumstances, can refer to the current information available on the Chico's website.
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