Chevron Texaco Credit Customer Service

Phone Number & Contact Info

Chevron Texaco Credit's Best Phone Number

800-243-8766
Toll-free·Calls Customer Service·Most popular Chevron Texaco Credit number
Q:

How do I talk to a live human at Chevron Texaco Credit?

A:Press 2 to continue to hold. Then press 0. When they ask for your social security number, say "I don't have it." Then say "Representative." Next, say "More options." Next, say "Customer Service."
Q:

Does Chevron Texaco Credit offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Chevron Texaco Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 to continue to hold. Then press 0. When they ask for your social security number, say "I don't have it." Then say "Representative." Next, say "More options." Next, say "Customer Service."
Below are some clips we've found from Chevron Texaco Credit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"This entire call will be recorded and monitored.
Synchrony Bank. This is Randy. I'll be assisting you further May I have your name, please?
Thank you, sir. How can I help today?"
Excerpt from a call with Chevron Texaco Credit
Friday, February 9, 2024 8:03 PM

They may ask you to enter information with the dial pad

"Why don't you try entering it? What's the account or card number?
We'll try another way. What's your social?
Please enter your Social Security number."
Excerpt from a call with Chevron Texaco Credit
Tuesday, January 2, 2024 5:24 PM

They may ask you to say or enter information

"Thank you for calling Chevron and Texaco Credit Services. First thing, let's bring up your account. Please say or enter your account or card number."
Excerpt from a call with Chevron Texaco Credit
Tuesday, January 2, 2024 5:27 PM

What are the hours and when should I call?

Chevron Texaco Credit operates the call center for this 800-243-8766 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 170 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chevron Texaco Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chevron Texaco Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chevron Texaco Credit is Sunday. The most busy day to call is Friday, which averages 153% more phone calls by comparison. Again, this is based on a sample of 170 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Chevron Texaco Credit

In summation, the best day to call Chevron Texaco Credit is Monday.

Why Customers Call Chevron Texaco Credit

If you have time to do a bit of reading before you call Chevron Texaco Credit, we recommend you read over some of our problem-specific articles.

What are the benefits of having a Chevron Texaco Credit Card?

There are several benefits to having a Chevron Texaco Credit Card. First and foremost, cardholders can enjoy savings on fuel purchases. With every gallon of fuel bought at Chevron or Texaco stations, they earn Fuel Credits, which can be redeemed to reduce future fuel costs. Additionally, the card offers a convenient way to pay at the pump, saving time and hassle. Cardholders also have access to exclusive promotions and discounts on various products and services. The Chevron Texaco Credit Card comes with a robust online account management system that allows users to track expenses, pay bills, and manage their rewards. Lastly, the card provides peace of mind with fraud protection and zero liability for unauthorized purchases. Overall, the Chevron Texaco Credit Card brings savings, convenience, rewards, and security to its users.

Are there any annual fees associated with the Chevron Texaco Credit Card?

No, there are no annual fees associated with the Chevron Texaco Credit Card. We understand the importance of providing our customers with a hassle-free credit card experience, which is why we do not charge any annual fees. Whether you use the card for personal or business purposes, you can enjoy the convenience and benefits without worrying about any additional costs. Our goal is to make it easier for you to manage your expenses and save money while enjoying the convenience of our Chevron Texaco Credit Card.

Can I manage my Chevron Texaco Credit Card account online?

Yes, you can conveniently manage your Chevron Texaco Credit Card account online. With our user-friendly online platform, you have 24/7 access to all aspects of your credit card account. By logging in to your account, you can easily view your current balance, review transaction history, make payments, set up automatic payments, and enroll in paperless statements. Our online portal provides a secure environment to update your personal information and manage your account preferences. Additionally, you can track reward points, redeem rewards, and access exclusive offers and promotions. The online platform offers a seamless and convenient way to stay on top of your Chevron Texaco Credit Card account and make the most of your card's benefits, all from the comfort of your own device.

Top Chevron Texaco Credit customer service problems

Click the link above to get answers to just about any Chevron Texaco Credit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Chevron Texaco Credit, and their purpose. Are any of these similar to the reason you are trying to call?
No clear purpose: ""
- From a call lasting 1m 56s , May 18, 2024 10:26 PM
Payment due inquiry: "I got a notice that I had a payment due on the first, and I haven't gotten any statement."
- From a call lasting 34m , Feb 9, 2024 8:03 PM
Providing personal information: "My name is Raul Rivera."
- From a call lasting 1m 8s , Feb 7, 2024 3:28 PM
Card activation request: "I'd like to activate my card."
- From a call lasting 1m 53s , Jan 13, 2024 9:10 PM
Cancel lost gas card: "She lost her purse and her Chevron Texaco gas card was in her purse."
- From a call lasting 21m 38s , Jan 13, 2024 8:26 PM
Checking account balance: "I need to see what the balance is on our account."
- From a call lasting 6m 4s , Jan 10, 2024 5:47 PM

More Chevron Texaco Credit Customer Service Contacts

There are of course other ways to contact Chevron Texaco Credit customer service besides the phone. Below we list the best ones, by medium.

Chevron Texaco Credit Customer Help Desk / Web Support

chevrontexacocards.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Chevron Texaco Credit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Chevron Texaco Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chevron Texaco Credit agent. This phone number is Chevron Texaco Credit's best phone number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-243-8766 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Chevron Texaco Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chevron Texaco Credit has 1 phone number. It's not always clear what is the best way to talk to Chevron Texaco Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Chevron Texaco Credit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chevron Texaco Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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