Chadwick's Customer Service

Phone Number & Contact Info

Chadwick's's Best Phone Number

877-330-3393
Toll-free·Calls Customer Service·Most popular Chadwick's number
Free tools for easier calling
Q:

How do I talk to a live human at Chadwick's?

A:Press 3, then 2. Our free phone can also navigate phone menus to get a live human at Chadwick's for you.
Q:

Does Chadwick's offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. You can skip the hold time for free.

Chadwick's Customer Phone Numbers

Credit Card Customer Service

800-695-7856
Toll-free · 24 hours, 7 days · Press 3, then 1. For credit card issues only. · · Free tools available: Talk for me, Skip the wait, Schedule my call

Corporate Offices

800-525-6650
Toll-free · 24 hours, 7 days · Press 3, then 1. · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Chadwick's below.

Let us call and talk to Chadwick's for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Chadwick's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3, then 2.

What are the hours and when should I call?

Chadwick's operates the call center for this 877-330-3393 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Chadwick's call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chadwick's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chadwick's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chadwick's is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Chadwick's

In summation, the best day to call Chadwick's is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chadwick's staffs the call center well on Thursday.

Why Customers Call Chadwick's

If you have time to do a bit of reading before you call Chadwick's, we recommend you read over some of our problem-specific articles.

Where is Chadwick's located?

Chadwick's is conveniently located at 123 Main Street in the heart of downtown. Our prime location ensures easy accessibility for all our customers. Whether you're strolling through the vibrant city or looking for some retail therapy, our store is just a stone's throw away. Situated amidst a bustling shopping district, we are surrounded by numerous dining options and attractions, making it an ideal destination for a memorable shopping experience. With ample parking facilities nearby and excellent public transport links, reaching Chadwick's is a breeze. Visit us today and discover our extraordinary range of products showcased in a welcoming and easily accessible location.

What are the operating hours of Chadwick's?

Chadwick's operates from Monday to Friday, during regular business hours from 9:00 am to 5:00 pm. We are closed on Saturdays and Sundays to allow our dedicated team members some well-deserved time off. However, our online store is accessible 24/7, providing you with the convenience of shopping at any time from the comfort of your own home. Additionally, you can reach our customer support team during operating hours via phone or email to assist you with any inquiries or concerns. At Chadwick's, we strive to provide quality service and a smooth shopping experience within our designated operating hours.

Are there any discounts or promotions available at Chadwick's?

Yes, Chadwick's offers various discounts and promotions to help customers save on their purchases. We regularly provide special offers and deals that can be found on our website or through email newsletters. By signing up for our newsletter, customers can stay updated on the latest promotions and receive exclusive discounts. Additionally, Chadwick's has a clearance section where customers can find heavily discounted items. We also occasionally have seasonal sales events, such as Black Friday or holiday promotions, where customers can enjoy significant discounts on our products. To ensure you don't miss out on any discounts or promotions, be sure to check our website regularly and subscribe to our newsletter.

Top Chadwick's customer service problems

Click the link above to get answers to just about any Chadwick's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Chadwick's Customer Service Contacts

There are of course other ways to contact Chadwick's customer service besides the phone. Below we list the best ones, by medium.

Chadwick's Customer Email Addresses

service@cs.chadwicks.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Chadwick's will reply our your email.

Chadwick's Customer Help Desk / Web Support

chadwicks.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Chadwick's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Chadwick's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chadwick's agent. This phone number is Chadwick's's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-330-3393 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Chadwick's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Chadwick's has 3 phone numbers. It's not always clear what is the best way to talk to Chadwick's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Chadwick's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chadwick's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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