ChaCha Phone Number

Calling ChaCha customer service faster by GetHuman

317-660-6680
Customer service
Current Wait: 6 mins (2m avg)
Hours: Mon-Fri 8am-5pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceService problemCancel serviceChange planOvercharge/Strange chargeA different issue
Get to a live person fastest: Calling the ChaCha number above should go right to a real human being

Customer Number 317-660-6680 - by the Numbers

Phone number to dial
317-660-6680
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-5pm EST
Best time to dial
2:15pm
Navigate phone maze to a human
Direct to human
Average wait
2
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
3
Alternate methods
email or web or phone
Quality of communication
87%
Quality of help
71%
Customer votes
753
Information last updated
Sat Aug 18 2018 08:00:00 GMT+0000 (UTC)

ChaCha's Best Toll-Free/800 Customer Phone Number

This is ChaCha's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ChaCha agent. This phone number is ChaCha's Best Phone Number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 317-660-6680 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call ChaCha we recommend you tell us what issue you are having and then possibly contact them via email or web or phone. In total, ChaCha has 1 phone number. It's not always clear what is the best way to talk to ChaCha representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ChaCha - by phone or otherwise

While 317-660-6680 is ChaCha's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other ChaCha customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via SalesSupport@ChaCha.com for Customer Service. If you think this information is inaccurate or know of other ways to contact ChaCha please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ChaCha.

What is GetHuman's Relationship to ChaCha?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ChaCha. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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