Carphone Warehouse Customer Service

Phone Number & Contact Info

Carphone Warehouse's Best Phone Number

+44 1204 771377
Calls Customer Service·Most popular Carphone Warehouse number
Q:

How do I talk to a live human at Carphone Warehouse?

A:Calling this Carphone Warehouse number should go right to a real human being
Q:

Does Carphone Warehouse offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 9am-8pm, Sun 10am-5pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Carphone Warehouse Customer Phone Numbers

Customer Service

0870 087 0870
24 hours, 7 days · Calling this Carphone Warehouse number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Carphone Warehouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Carphone Warehouse number should go right to a real human being
In fact, much of this information on this page is superfluous because this Carphone Warehouse phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Carphone Warehouse operates the call center for this +44 1204 771377 phone number Mon-Fri 8am-7pm, Sat 9am-8pm, Sun 10am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Carphone Warehouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Carphone Warehouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Carphone Warehouse is Monday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Carphone Warehouse

In summation, the best day to call Carphone Warehouse is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Carphone Warehouse staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Carphone Warehouse

If you have time to do a bit of reading before you call Carphone Warehouse, we recommend you read over some of our problem-specific articles.

What is Carphone Warehouse?

Carphone Warehouse is a leading UK-based retailer specializing in mobile phones and related services. With over 2,500 stores across Europe, it offers a wide range of devices, including smartphones, tablets, and accessories, from various brands and networks. Carphone Warehouse is renowned for its extensive selection, competitive prices, and expertise in providing impartial advice to customers. In addition to device sales, the company also provides services like technical support, insurance, and trade-ins. Customers can benefit from helpful staff who can guide them through the purchasing process, ensuring they find the most suitable device and plan to meet their needs. Carphone Warehouse is committed to satisfying customers by delivering top-quality products, helpful services, and exceptional value.

What accessories are available at Carphone Warehouse?

Carphone Warehouse offers a wide range of accessories to enhance your smartphone experience. Our comprehensive selection includes phone cases, screen protectors, charging cables, power banks, headphones, portable speakers, car chargers, selfie sticks, and memory cards. We also provide wireless earbuds, smartwatches, fitness bands, virtual reality headsets, and gaming controllers to cater to various needs and interests. Additionally, we offer a range of compatible smart home devices, ranging from smart bulbs and plugs to security cameras and door locks. These accessories are sourced from reputable brands, ensuring quality and compatibility. Visit our website or nearest store to explore our extensive collection of accessories, designed to meet all your smartphone and tech-related requirements.

What payment methods are accepted at Carphone Warehouse?

Carphone Warehouse accepts a wide range of payment methods to make your shopping experience convenient and seamless. You can pay by cash, which is accepted for in-store purchases. For online transactions, all major debit and credit cards are accepted, including Visa, Mastercard, American Express, and Discover. Carphone Warehouse also supports payments through mobile wallet services like Apple Pay and Google Pay, making it easy for customers to complete their purchases using their smartphones. Additionally, Carphone Warehouse offers financing options, allowing you to spread the cost of your purchase over a period of time, subject to credit approval. With these various payment methods available, Carphone Warehouse strives to accommodate every customer's preferences and provide a hassle-free shopping experience.

Top Carphone Warehouse customer service problems

Click the link above to get answers to just about any Carphone Warehouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Carphone Warehouse Customer Service Contacts

There are of course other ways to contact Carphone Warehouse customer service besides the phone. Below we list the best ones, by medium.

Carphone Warehouse Customer Help Desk / Web Support

As a last, sometimes only, resort- Carphone Warehouse customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Carphone Warehouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carphone Warehouse agent. This phone number is Carphone Warehouse's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 1204 771377 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Carphone Warehouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Carphone Warehouse has 2 phone numbers. It's not always clear what is the best way to talk to Carphone Warehouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Carphone Warehouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Carphone Warehouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!