Captain D's Customer Service

Phone Number & Contact Info

Captain D's's Best Phone Number

615-391-5461
Calls Customer Service·Most popular Captain D's number
Q:

How do I talk to a live human at Captain D's?

A:Calling this Captain D's number should go right to a real human being
Q:

Does Captain D's offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Captain D's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Captain D's number should go right to a real human being
In fact, much of this information on this page is superfluous because this Captain D's phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Captain D's operates the call center for this 615-391-5461 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Captain D's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Captain D's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Captain D's is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Captain D's

In summation, the best day to call Captain D's is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Captain D's staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Captain D's

If you have time to do a bit of reading before you call Captain D's, we recommend you read over some of our problem-specific articles.

What are the opening hours of Captain D's?

Captain D's is open from Monday to Sunday, offering delicious seafood options throughout the week. Our opening hours may vary depending on the location, so it's best to check with your local Captain D's for specific times. However, typically, we open in the morning around 10:30 am and serve until late evening, with closing times ranging from 9 pm to 10 pm. Whether you're craving our famous fried fish, shrimp, or delectable sides, Captain D's is here to satisfy your seafood cravings with our convenient and customer-friendly opening hours. Come visit us and enjoy a seafood feast served with a friendly smile during our operating hours!

What payment methods are accepted at Captain D's?

Captain D's accepts a variety of payment methods to provide ease and convenience to our customers. We offer several options for payment, including cash, debit cards, and major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we also accept mobile payment methods, like Apple Pay and Google Pay, for those who prefer a contactless transaction. With these flexible payment options, you can conveniently enjoy our delicious seafood without worrying about the method of payment. Whether you prefer traditional payment methods or the latest digital payment technologies, Captain D's strives to accommodate your preferences and make your dining experience as seamless as possible.

Where can I find the nearest Captain D's location?

To find the nearest Captain D's location, simply visit our website at www.captainds.com. On the homepage, you will see a "Locations" tab. Clicking on this tab will redirect you to the store locator page. Here, you can enter your city, state, or ZIP code in the search bar. The website will then provide you with a list of the closest Captain D's restaurants near your area. Additionally, you can also download our mobile app, available for both iOS and Android devices, which includes a built-in store locator feature. With these convenient options, locating the nearest Captain D's location is quick, easy, and within your reach!

Top Captain D's customer service problems

Click the link above to get answers to just about any Captain D's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Captain D's Customer Service Contacts

There are of course other ways to contact Captain D's customer service besides the phone. Below we list the best ones, by medium.

Captain D's Customer Help Desk / Web Support

captainds.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Captain D's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Captain D's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Captain D's agent. This phone number is Captain D's's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 615-391-5461 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Captain D's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Captain D's has 1 phone number. It's not always clear what is the best way to talk to Captain D's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Captain D's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Captain D's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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