Canada Post Customer Service Phone Number

Hold time now: 25.71950057560522 mins (avg 20.0999)
Best time to call: 3:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0.
This is not the most popular Canada Post phone number (it's ranked #2). Most customers call 866-607-6301 for support: Click here for best option

Other customers got on the phone recently because:

How can I track my order? cause,when i'm trying to open tracking website,its showing li...
My parcel from Ontario is coming, how long will it take to deliver to kelowna because t...
Service Ticket Details*Topic:Request for New Mailbox Keys*Ticket Number: ***********Sub...
several times I have paid for registered or exxpresspost(sig req)and received no signat...
YT**************** not received
I’ve not received my two trackable items that I purchased from Hudson’s Bay Nov ** and...
My expected parcel has the wrong postal code: help me create a ticket?*It was sent from...
I not received my package as I am waiting from ** days . Package was from India and it...
hi, my name is Naiyaben Patel and I want to cancel my parcel.
tracking says item redirected to recipients new address. i didnt change my address so w...
Trying to track delivery to actual address. I don't know which post office has receive...
I sent a parcel by Xpress Post from Kitchener to Toronto on December *. I want to check...
Parcel has been in Richmond BC for ** days with no information on delivery date*Parcel...
It seems like the package reached at different place

Help me with my issue

Canada Post Customer Service Phone Number 800-267-1177 - Info & Statistics

Phone number to dial800-267-1177
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-9pm, Sat 10am-6pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 0.
Average wait20.0999
Current wait25.71950057560522
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or web or facebook
Quality of communication71%
Quality of help54%
Customer votes6,150
Best phone number866-607-6301
Information last updatedMon Jan 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Canada Post's 800-267-1177 Customer Service Number

This Canada Post phone number is ranked #2 out of 2 because 40,572 Canada Post customers tried our tools and information and gave us feedback after they called. The reason customers call 800-267-1177 is to reach the Canada Post Customer Service department for problems like Account Setup, Account Access, Cancel Account, Overcharge on Account, Missing Delivery. As far as we can tell, Canada Post has call center locations in Jacksonville, FL or Nicaragua and you can call during their open hours Mon-Fri 7am-9pm, Sat 10am-6pm EST. Canada Post has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 800-267-1177 and ways to call or contact Canada Post with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Canada Post

Calling Canada Post at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-267-1177. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Canada Post Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Canada Post Once on the phone with Canada Post's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Canada Post in General

While 800-267-1177 is Canada Post's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-607-6301 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Canada Post help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 54% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Canada Post Contact Info

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Customer Service866-607-6301

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