Cambridge Soundworks Customer Service

Phone Number & Contact Info

Cambridge Soundworks's Best Phone Number

800-367-4434
Toll-free·Calls Customer Service·Most popular Cambridge Soundworks number
Free tools for easier calling
Q:

How do I talk to a live human at Cambridge Soundworks?

A:Press 3. Our free phone can also navigate phone menus to get a live human at Cambridge Soundworks for you.
Q:

Does Cambridge Soundworks offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cambridge Soundworks below.

Let us call and talk to Cambridge Soundworks for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cambridge Soundworks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3

What are the hours and when should I call?

Cambridge Soundworks operates the call center for this 800-367-4434 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 211 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cambridge Soundworks call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cambridge Soundworks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cambridge Soundworks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cambridge Soundworks is Friday. The most busy day to call is Monday. Again, this is based on a sample of 211 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Cambridge Soundworks

In summation, the best day to call Cambridge Soundworks is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cambridge Soundworks staffs the call center well on Friday.

Why Customers Call Cambridge Soundworks

If you have time to do a bit of reading before you call Cambridge Soundworks, we recommend you read over some of our problem-specific articles.

What is Cambridge Soundworks?

Cambridge Soundworks is a renowned audio technology company dedicated to delivering exceptional sound experiences to its customers. Founded in 1988 by Henry Kloss, a highly respected pioneer in the audio industry, Cambridge Soundworks has established itself as a leader in the field. The company offers a diverse range of high-quality audio products, including speakers, headphones, and soundbars. Their cutting-edge technologies, meticulous craftsmanship, and unwavering commitment to innovation ensure an immersive and captivating audio experience. Cambridge Soundworks prides itself on its customer-centric approach, providing superior customer service and support. With a rich legacy of excellence, Cambridge Soundworks continues to redefine the way people enjoy sound, and their products are trusted by audiophiles, music lovers, and professionals worldwide.

What is the return policy for Cambridge Soundworks products?

Cambridge Soundworks offers a hassle-free return policy for their products. If you are not completely satisfied with your purchase, you can return it within 30 days from the date of purchase for a full refund. The product must be in its original condition, including all accessories and packaging. To initiate a return, you can contact their customer support team, and they will guide you through the process. Cambridge Soundworks also provides a one-year warranty on their products, covering any defects in materials or workmanship. This return policy and warranty ensure that customers have peace of mind when purchasing Cambridge Soundworks products, knowing that their satisfaction is guaranteed.

Where can I purchase Cambridge Soundworks products?

Cambridge Soundworks products can be purchased directly from the official Cambridge Soundworks website. Additionally, customers can find a wide range of Cambridge Soundworks products on various online marketplaces such as Amazon, Best Buy, and Walmart. For in-person shopping, selected Cambridge Soundworks products may be available at authorized retail stores and electronics retailers across the country. To locate a physical store near you, it is recommended to use the store locator feature on the Cambridge Soundworks website. By purchasing through authorized channels, customers can ensure the authenticity and quality of the Cambridge Soundworks products while receiving reliable customer service and warranty support.

Top Cambridge Soundworks customer service problems

Click the link above to get answers to just about any Cambridge Soundworks customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Cambridge Soundworks is extracted from issues that customers have reported to GetHuman.
Cambridge Soundworks issues reported to GetHuman

More Cambridge Soundworks Customer Service Contacts

There are of course other ways to contact Cambridge Soundworks customer service besides the phone. Below we list the best ones, by medium.

Cambridge Soundworks Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cambridge Soundworks will reply our your email.

Cambridge Soundworks Customer Help Desk / Web Support

store.cambridgesoundworks.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Cambridge Soundworks customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Cambridge Soundworks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cambridge Soundworks agent. This phone number is Cambridge Soundworks's best phone number because 1,266 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-4434 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Cambridge Soundworks first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Cambridge Soundworks has 1 phone number. It's not always clear what is the best way to talk to Cambridge Soundworks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cambridge Soundworks. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cambridge Soundworks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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