Calvin Klein Customer Service

Phone Number & Contact Info

Calvin Klein's Best Phone Number

866-513-0513
Toll-free·Calls Customer Service·Most popular Calvin Klein number
Q:

How do I talk to a live human at Calvin Klein?

A:Press 1 for English, then remain on the line for assistance.
Q:

Does Calvin Klein offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 9am-9pm EST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Calvin Klein phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then remain on the line for assistance.
Here is how our research team describes the way the Calvin Klein phone system greets you: Online orders, press 1. Returns, press 2. Product inquiries, press 3. Loyalty program, press 4. Retail locations, press 5. Privacy policy, press 6. All other callers, stay on the line for assistance.
Below are some clips we've found from Calvin Klein's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Calvin Klein customer service. This call may be monitored and or recorded for quality assurance purposes. To continue in English, press one. For online orders, press one."
Excerpt from a call with Calvin Klein
Wednesday, January 31, 2024 9:56 PM

What are the hours and when should I call?

Calvin Klein operates the call center for this 866-513-0513 phone number Mon-Sun 9am-9pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Calvin Klein phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Calvin Klein staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Calvin Klein is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Calvin Klein

In summation, the best day to call Calvin Klein is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Calvin Klein number, but it is also the day with the shortest hold times.

Why Customers Call Calvin Klein

If you have time to do a bit of reading before you call Calvin Klein, we recommend you read over some of our problem-specific articles.

What is Calvin Klein's return policy?

Calvin Klein's return policy ensures customer satisfaction. If for any reason you are unsatisfied with your purchase, you can return it within 30 days of the purchase date. The item must be unused, unworn, and in its original condition with all tags attached. Please note that items purchased during a sale or with a promotional code may be subject to different return guidelines. To initiate a return, simply bring the item along with the original receipt or packing slip to any Calvin Klein store or ship it back to us. Refunds will be issued in the original form of payment. For further details and exceptions, please refer to our Returns and Exchanges page on the Calvin Klein website.

What is the warranty on Calvin Klein products?

Calvin Klein offers a warranty on all their products, providing peace of mind to customers. The specific length and coverage of the warranty may vary depending on the type of product. Typically, Calvin Klein provides a one-year warranty for manufacturing defects. This warranty covers issues such as faulty workmanship or materials. However, it does not cover normal wear and tear or damages caused by misuse, accidents, or unauthorized alterations. To avail of the warranty, customers can reach out to Calvin Klein's customer service or visit one of their authorized service centers. Calvin Klein strives to ensure quality and customer satisfaction, making the warranty a testament to their commitment to delivering durable and reliable products.

What is Calvin Klein's stance on sustainability?

Calvin Klein is committed to sustainability and reducing its environmental impact. The brand acknowledges the need for responsible fashion practices and aims to minimize its carbon footprint. Calvin Klein focuses on implementing sustainable materials, promoting ethical sourcing, and reducing waste throughout the production process. They work towards creating products with a long lifecycle and supporting recycling initiatives. Additionally, Calvin Klein collaborates with environmental organizations to raise awareness and provide resources for a more sustainable future. These efforts align with their dedication to continuous improvement and their belief in the importance of protecting the planet. Calvin Klein strives to create fashion that not only looks great but also contributes to a more sustainable and eco-friendly industry.

Top Calvin Klein customer service problems

Click the link above to get answers to just about any Calvin Klein customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Calvin Klein Customer Service Contacts

There are of course other ways to contact Calvin Klein customer service besides the phone. Below we list the best ones, by medium.

Calvin Klein Customer Service Live Chat

help.calvinklein.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Calvin Klein provides this option.

Calvin Klein Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Calvin Klein will reply our your email.

Calvin Klein Customer Help Desk / Web Support

help.calvinklein.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Calvin Klein customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Calvin Klein's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Calvin Klein agent. This phone number is Calvin Klein's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-513-0513 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Calvin Klein first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, Calvin Klein has 1 phone number. It's not always clear what is the best way to talk to Calvin Klein representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Calvin Klein. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Calvin Klein. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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