How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this California State University phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the California State University phone system greets you: We're calling from California State University, San Bernardino. If you know your party's 5-digit extension, you may enter it at any time. For breaking news, please refer to the main campus web page at www.csusb.edu. Please listen to the following options to assist with directing your call. You may press 0 at any time to speak with the campus operator. For the admissions office, press 1; for the Office of the Registrar, press 2; for financial aid, press 3; for Student Financial Services, press 4; for the campus address and directions, press 5; for administrative business hours, press 6.
What are the hours and when should I call?
California State University operates the call center for this 857-304-2087 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California State University phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California State University staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call California State University is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call California State University is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that California State University staffs the call center well on Wednesday.
More Ways to Contact California State University Customer Service
There are of course other ways to contact California State University customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- California State University customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is California State University's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a California State University agent. This phone number is California State University's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 857-304-2087 include and other customer service issues. Rather than trying to call California State University first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, California State University has 1 phone number. It's not always clear what is the best way to talk to California State University representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for California State University. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like California State University. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.