California Department of Corrections Customer Service

Phone Number & Contact Info

California Department of Corrections's Best Phone Number

916-445-6713
Calls Customer Service·Most popular California Department of Corrections number
Q:

How do I talk to a live human at California Department of Corrections?

A:Calling this California Department of Corrections number should go right to a real human being
Q:

Does California Department of Corrections offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this California Department of Corrections phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this California Department of Corrections number should go right to a real human being
In fact, much of this information on this page is superfluous because this California Department of Corrections phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

California Department of Corrections operates the call center for this 916-445-6713 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California Department of Corrections phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California Department of Corrections staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call California Department of Corrections is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call California Department of Corrections

In summation, the best day to call California Department of Corrections is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this California Department of Corrections number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call California Department of Corrections

If you have time to do a bit of reading before you call California Department of Corrections, we recommend you read over some of our problem-specific articles.

What are the visiting hours for California correctional facilities?

The visiting hours for California correctional facilities vary depending on the specific facility and housing unit. Visitors are advised to contact the desired correctional facility directly or visit their website to obtain up-to-date and accurate information regarding visiting hours. Generally, visiting hours are scheduled on weekends and holidays, though some prisons may offer limited weekday visitation as well. It is crucial to note that visiting hours might be subject to change due to security measures, unforeseen events, or any other reasons that may impact the facility's operations. Therefore, it is always recommended for visitors to confirm the visiting hours beforehand to avoid any inconvenience.

Can I volunteer or work in a California correctional facility?

Yes, you can volunteer or work in a California correctional facility. The California Department of Corrections offers various opportunities for individuals interested in contributing to the rehabilitation and welfare of incarcerated individuals. Volunteer positions may include mentoring, tutoring, substance abuse counseling, and vocational training assistance. To be eligible, interested individuals must pass a background check and meet specific requirements outlined by the Department. Additionally, the Department offers various job opportunities for individuals seeking employment within correctional facilities. These positions can range from correctional officers to healthcare providers, administrators, and social workers. Specific educational requirements and training may apply depending on the chosen position. For more information on how to volunteer or apply for employment, please visit the California Department of Corrections website or contact their volunteer services or human resources department.

Top California Department of Corrections customer service problems

Click the link above to get answers to just about any California Department of Corrections customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More California Department of Corrections Customer Service Contacts

There are of course other ways to contact California Department of Corrections customer service besides the phone. Below we list the best ones, by medium.

California Department of Corrections Customer Help Desk / Web Support

cdcr.ca.gov - Customer Service
Customer service web support
As a last, sometimes only, resort- California Department of Corrections customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is California Department of Corrections's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a California Department of Corrections agent. This phone number is California Department of Corrections's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 916-445-6713 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call California Department of Corrections first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, California Department of Corrections has 1 phone number. It's not always clear what is the best way to talk to California Department of Corrections representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for California Department of Corrections. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like California Department of Corrections. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!