California Casualty Customer Service

Phone Number & Contact Info

California Casualty's Best Phone Number

800-800-9410
Toll-free·Calls Customer Service·Most popular California Casualty number
Q:

How do I talk to a live human at California Casualty?

A:Calling this California Casualty number should go right to a real human being
Q:

Does California Casualty offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thu 7am-8pm, Fri 7am-7pm MST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

California Casualty Customer Phone Numbers

Purchasing

866-680-5143
Toll-free · Mon-Thu 7am-8pm, Fri 7am-7pm MST · Calling this California Casualty number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this California Casualty phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this California Casualty number should go right to a real human being
In fact, much of this information on this page is superfluous because this California Casualty phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

California Casualty operates the call center for this 800-800-9410 phone number Mon-Thu 7am-8pm, Fri 7am-7pm MT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California Casualty phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California Casualty staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call California Casualty is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call California Casualty

In summation, the best day to call California Casualty is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that California Casualty staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call California Casualty

If you have time to do a bit of reading before you call California Casualty, we recommend you read over some of our problem-specific articles.

What is California Casualty's cancellation policy?

California Casualty's cancellation policy allows policyholders to cancel their insurance policies at any time. There are no specific penalties or charges for cancellation. The policyholder is required to notify the company either in writing or through a phone call to initiate the cancellation process. Upon cancellation, any unused premium will be refunded on a pro-rata basis. However, California Casualty reserves the right to cancel policies in certain circumstances, such as non-payment or misrepresentation of information. In such cases, the policyholder will be notified prior to cancellation. It is advisable to contact California Casualty's customer service for specific details and assistance regarding policy cancellation.

What discounts are available for California Casualty customers?

California Casualty offers a range of discounts to its customers. One key discount is the multi-policy discount where customers can save money by combining multiple insurance policies with California Casualty. They also provide a special educator discount for teachers, administrators, and support staff, recognizing their dedication to education. Additionally, California Casualty offers a good student discount for students who demonstrate excellent academic performance. Auto insurance customers can benefit from a low mileage discount by driving less, and there is a anti-theft device discount for those who install approved theft prevention measures. Another discount option is the accident prevention course discount for drivers who complete defensive driving courses. California Casualty believes in rewarding its customers with these various discounts, making their insurance options even more attractive.

What types of insurance does California Casualty provide?

California Casualty provides various types of insurance to individuals and families, including auto insurance, home insurance, and renters insurance. They also offer specialized coverage for educators, such as auto and home insurance tailored specifically for teachers. Additionally, California Casualty provides insurance solutions for law enforcement professionals, firefighters, and nurses. Their insurance products are designed to meet the unique needs of these professions, providing comprehensive coverage and additional benefits. With over 100 years of experience, California Casualty takes pride in offering personalized service and competitive rates to its customers. Whether it's protecting your vehicle, home, or profession, California Casualty aims to provide reliable insurance options for individuals and families alike.

Top California Casualty customer service problems

Click the link above to get answers to just about any California Casualty customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More California Casualty Customer Service Contacts

There are of course other ways to contact California Casualty customer service besides the phone. Below we list the best ones, by medium.

California Casualty Customer Service Live Chat

calcas.com - Customer Service
Click "Click to Chat" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, California Casualty provides this option.

Conclusion and closing notes

This is California Casualty's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a California Casualty agent. This phone number is California Casualty's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-9410 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call California Casualty first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, California Casualty has 2 phone numbers. It's not always clear what is the best way to talk to California Casualty representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for California Casualty. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like California Casualty. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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