CSX Corp. Phone Number

Calling CSX Corp. customer service faster by GetHuman

904-359-3200
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

I would like to contact someone in the right-of-way department to determine the width o...
I am a CSX retiree and I need to speak to someone in the benefits department about my h...
at crossing ******w new rails , ties , plates , bolts , spikes were put in . there is c...
I recently ordered the cup holders for the front seats. I received one for the left sea...
We’ve lived on just outside Fort Plain, NY since **** and have never had any concern ov...
See more recent reasons for calling

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Customer Number 904-359-3200 - by the Numbers

Phone number to dial904-359-3200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication83%
Quality of help92%
Customer votes767
Information last updatedSun Jan 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

CSX Corp.'s Best Toll-Free/800 Customer Phone Number

This is CSX Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CSX Corp. agent. This phone number is CSX Corp.'s Best Phone Number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 904-359-3200 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call CSX Corp. we recommend you tell us what issue you are having and then possibly contact them via phone. In total, CSX Corp. has 1 phone number. It's not always clear what is the best way to talk to CSX Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CSX Corp. - by phone or otherwise

While 904-359-3200 is CSX Corp.'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other CSX Corp. customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact CSX Corp. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CSX Corp..

What is GetHuman's Relationship to CSX Corp.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CSX Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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