CSX Corp. Phone Number

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904-359-3200
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

I need to know how to contact a human being at the CSX Intermodal Customer Service. I n...
I am a CSX retiree and I need to speak to someone in the benefits department about my h...
at crossing ******w new rails , ties , plates , bolts , spikes were put in . there is c...
I recently ordered the cup holders for the front seats. I received one for the left sea...
We’ve lived on just outside Fort Plain, NY since **** and have never had any concern ov...
See more recent reasons for calling

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Customer Number 904-359-3200 - by the Numbers

Phone number to dial904-359-3200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help73%
Customer votes761
Information last updatedMon Jun 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

CSX Corp.'s Best Toll-Free/800 Customer Phone Number

This is CSX Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CSX Corp. agent. This phone number is CSX Corp.'s Best Phone Number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 904-359-3200 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call CSX Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CSX Corp. has 1 phone number. It's not always clear what is the best way to talk to CSX Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CSX Corp. - by phone or otherwise

While 904-359-3200 is CSX Corp.'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact CSX Corp. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CSX Corp..

What is GetHuman's Relationship to CSX Corp.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CSX Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AirBnB Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or AirBnB. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CSX Corp. Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CSX Corp. contacts
CSX Corp. Phone NumberBEST
General customer information

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