CSX Corp. Phone Number

Calling CSX Corp. customer service faster by GetHuman

Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a shipmentTrack itemOvercharge/Strange chargeComplaintLost packageA different issue
Get to a live person fastest: Calling the CSX Corp. number above should go right to a real human being

Reasons customers like you called recently

Need telephone number for CSX, *** Grassmere Park dr, Nashville, Tn*Please. Trying to r...
4 mos ago
I need a phone number for Jacqueline Warren with CSX in Cincinnati, OH please.
5 mos ago
L and N owns property on Tank Pond rd Parksville Ky which is very close to my home. I w...
6 mos ago
Please help us who live in the Greenbrair Subdivision in LaGrange, GA. The trains cons...
a yr ago
We’ve lived on just outside Fort Plain, NY since **** and have never had any concern ov...
2y ago
See more recent reasons for callingHelp me with my issue

Customer Number 904-359-3200 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Direct to human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Thu Jan 23 2020 10:00:00 GMT+0000 (UTC)

CSX Corp.'s Best Toll-Free/800 Customer Phone Number

This is CSX Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CSX Corp. agent. This phone number is CSX Corp.'s Best Phone Number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 904-359-3200 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call CSX Corp. we recommend you tell us what issue you are having and then possibly contact them via phone. In total, CSX Corp. has 1 phone number. It's not always clear what is the best way to talk to CSX Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CSX Corp. - by phone or otherwise

While 904-359-3200 is CSX Corp.'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other CSX Corp. customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact CSX Corp. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CSX Corp..

What is GetHuman's Relationship to CSX Corp.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CSX Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the JetBlue Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or JetBlue. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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