CBE Group Customer Service

Phone Number & Contact Info

CBE Group's Best Phone Number

Calls Customer Service·Most popular CBE Group number

How do I talk to a live human at CBE Group?

A:Press 0

Does CBE Group offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-10pm, Sat 8am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this CBE Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

CBE Group operates the call center for this 319-234-6686 phone number Mon-Fri 7am-10pm, Sat 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CBE Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CBE Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CBE Group is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call CBE Group

In summation, the best day to call CBE Group is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CBE Group staffs the call center well on Thursday.

Why Customers Call CBE Group

If you have time to do a bit of reading before you call CBE Group, we recommend you read over some of our problem-specific articles.

How Do I Find My CBE Group Account Number?

Individuals who may have a debt in collection with CBE Group are provided information on how to locate the account number. The reader is given four options for locating the number including calling the original creditor, contacting CBE Group customer service, how to find the number on the original correspondence, and alternative ways to log in and find the account number.

What payment options are available for my CBE Group account?

CBE Group offers multiple convenient payment options for managing your account. We understand the importance of flexibility and ease when it comes to making payments. You can make payments using various methods such as online payments through our secure website, by phone, or by mail. On our website, you can easily set up recurring payments or make one-time payments using your bank account or credit/debit card. Additionally, our friendly customer service representatives are happy to assist you over the phone in making payments or answering any payment-related questions you may have. If you prefer traditional mail, you can also send payments by check or money order to the address provided on our website. We strive to provide hassle-free payment options that suit your individual needs and preferences.

What types of debt does CBE Group handle?

CBE Group handles a wide range of debt types, including credit card debt, medical debt, student loan debt, personal loans, utility bills, telecommunications debt, and retail debt. As a leading debt collection agency, they work with various industries to recover outstanding debts on behalf of their clients. CBE Group employs a professional and compassionate approach to debt collection, aiming to assist individuals in resolving their financial obligations while maintaining their integrity. Their experienced team understands the unique challenges faced by individuals with outstanding debts and strives to provide customized solutions that align with their financial circumstances. With a focus on compliance and ethical practices, CBE Group ensures transparency throughout the debt collection process, promoting positive outcomes for both creditors and consumers.

Top CBE Group customer service problems

Click the link above to get answers to just about any CBE Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is CBE Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CBE Group agent. This phone number is CBE Group's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 319-234-6686 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CBE Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CBE Group has 1 phone number. It's not always clear what is the best way to talk to CBE Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CBE Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CBE Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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