Busey Bank Customer Service

Phone Number & Contact Info

Busey Bank's Best Phone Number

800-672-8739
Toll-free·Calls Customer Service·Most popular Busey Bank number
Q:

How do I talk to a live human at Busey Bank?

A:Calling this Busey Bank number should go right to a real human being
Q:

Does Busey Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm, Sat 8am-2pm CST. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Busey Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Busey Bank number should go right to a real human being
Below are some clips we've found from Busey Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome, and thank you for contacting BC. Please listen to care as the menu options have changed. For the any time line, press one. To speak with a member of our customer care team, press two."
Excerpt from a call with Busey Bank
Friday, January 5, 2024 10:50 PM

The first phone menu

"Welcome, and thank you for contacting BC. Please listen to care as the menu options have changed.
For the any time line, press one.
To speak with a member of our customer care team, press two."
Excerpt from a call with Busey Bank
Friday, January 5, 2024 10:50 PM

After you press 2

"To activate or report a lost or stolen debit card, press three.
For balance and transactional inquiries, press one."
Excerpt from a call with Busey Bank
Friday, January 5, 2024 10:50 PM
In fact, much of this information on this page is superfluous because this Busey Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Busey Bank operates the call center for this 800-672-8739 phone number Mon-Fri 8am-5pm, Sat 8am-2pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Busey Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Busey Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Busey Bank is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Busey Bank

In summation, the best day to call Busey Bank is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Busey Bank number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Busey Bank

If you have time to do a bit of reading before you call Busey Bank, we recommend you read over some of our problem-specific articles.

What is Busey Bank's routing number?

Busey Bank's routing number is a unique nine-digit code that is used to identify the bank in various financial transactions. It is often required for tasks like setting up direct deposits, initiating wire transfers, and processing electronic payments. Busey Bank's routing number is 071102568. This number helps ensure that funds are transferred accurately and securely between different financial institutions. It is important to have this routing number readily available whenever needed, as it may be requested by employers, billers, or other parties to facilitate smooth transactions.

What is Busey Bank's ATM network?

Busey Bank's ATM network is a comprehensive system that provides convenient access to cash and banking services. With over 55,000 Allpoint and Presto! ATMs nationwide, customers can easily withdraw cash, check their account balances, transfer funds, and make deposits at various locations. Busey Bank's ATM network is designed to ensure accessibility and convenience for its customers, allowing them to conduct their banking transactions 24/7. Whether in their local community or while traveling, customers can rely on Busey Bank's extensive ATM network to fulfill their banking needs. With a wide reach and user-friendly interface, Busey Bank ensures that customers have easy and seamless access to their finances whenever and wherever they need it.

What is Busey Bank's mobile banking app called?

Busey Bank's mobile banking app is called Busey Mobile Banking. With Busey Mobile Banking, customers can conveniently access and manage their accounts on the go using their smartphones or tablets. The app provides a user-friendly interface and a wide range of features, including the ability to view account balances and transaction history, transfer funds within Busey Bank accounts, pay bills, deposit checks remotely, set up account alerts, and locate nearby branches and ATMs. Busey Mobile Banking ensures a secure and seamless banking experience, allowing customers to have full control of their finances at their fingertips.

Top Busey Bank customer service problems

Click the link above to get answers to just about any Busey Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Busey Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Order checks, update address: "I need to order more checks and change the address on my mother's checks."
- From a call lasting 6m 54s , Feb 9, 2024 9:01 PM
Dispute credit report charge: "I want to cancel Credit Pro LLC services and get back my $149 they took."
- From a call lasting 9m 24s , Jan 5, 2024 10:50 PM

More Busey Bank Customer Service Contacts

There are of course other ways to contact Busey Bank customer service besides the phone. Below we list the best ones, by medium.

Busey Bank Customer Service Live Chat

busey.com - Customer Service
Click "Live Chat" in the upper right corner
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Busey Bank provides this option.

Conclusion and closing notes

This is Busey Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Busey Bank agent. This phone number is Busey Bank's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-672-8739 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Busey Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Busey Bank has 1 phone number. It's not always clear what is the best way to talk to Busey Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Busey Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Busey Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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