Burger King Customer Service

Phone Number & Contact Info

Burger King's Best Phone Number

866-394-2493
Toll-free·Calls Customer Service·Most popular Burger King number
Q:

How do I talk to a live human at Burger King?

A:Must choose an option 1-4.
Q:

Does Burger King offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Burger King phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-4.
Here is how our research team describes the way the Burger King phone system greets you: For credit cards, press 1. To share feedback, press 2. For employees or former employees, press 3. For franchise opportunities, press 4. For anything else, please visit our website.
Below are some clips we've found from Burger King's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Burger King. For assistance with your Crown card or to check your Crown card balance, please press one.
To share feedback about your experience in one of our Thank you for calling Burger King gift card support.
To further process your call, have your gift card number ready and enter the three digit code you will hear next."
Excerpt from a call with Burger King
Sunday, March 24, 2024 3:47 AM

The first phone menu

"Thank you for calling Burger King.
For assistance with your Crown card or to check your Crown card balance, please press one.
To share feedback about your experience in one of our restaurants with our app or on our website, please press two.
If you are a current or former a For franchise opportunities, please press four."
Excerpt from a call with Burger King
Sunday, March 10, 2024 5:45 AM

What are the hours and when should I call?

Burger King operates the call center for this 866-394-2493 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,152 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Burger King phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Burger King staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Burger King is Saturday. The most busy day to call is Thursday, which averages 135% more phone calls by comparison. Again, this is based on a sample of 1,152 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Burger King

In summation, the best day to call Burger King is Friday.

Why Customers Call Burger King

If you have time to do a bit of reading before you call Burger King, we recommend you read over some of our problem-specific articles.

What are Burger King's hours of operation?

Burger King's hours of operation may vary by location, but in general, most Burger King restaurants are open from early morning till late evening. Typically, they open at around 6:00 AM or 7:00 AM and close between 10:00 PM and midnight. However, it is important to note that some Burger King locations may have shorter or longer operating hours, depending on factors such as the specific store's location, local regulations, and customer demand. To ensure accurate information, it is recommended to check the individual restaurant's hours on the Burger King website or contact the desired location directly.

Are there any gluten-free options at Burger King?

Yes, Burger King offers gluten-free options for individuals with dietary restrictions. They have a designated gluten-sensitive menu, which includes various choices such as their tendergrill chicken sandwich without the bun, garden side salad without croutons, and apple slices. It is important to note that Burger King's gluten-free offerings are prepared in a shared kitchen environment, which may lead to the possibility of cross-contamination. Therefore, while they strive to accommodate gluten-free requirements, they cannot guarantee that their food is entirely free from gluten. Customers with severe gluten allergies should exercise caution and consult with a healthcare professional before making any decisions.

What payment methods are accepted at Burger King?

At Burger King, we strive to make your dining experience as convenient as possible. Therefore, we accept a variety of payment methods to cater to our customers' preferences. You can pay for your meal using cash, credit cards, debit cards, contactless payments, and mobile wallets such as Apple Pay and Google Pay. We also participate in various third-party mobile payment platforms to offer you more options at checkout. Burger King is committed to providing flexibility and ease during your visit, ensuring that you can enjoy our delicious and satisfying meals without any hassle. Please note that specific payment methods may vary by location.

Top Burger King customer service problems

Click the link above to get answers to just about any Burger King customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Burger King, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with order delivery: "I called the Burger King phone number, they don't answer, so what are you gonna do? Because I just ordered this and the last one never came."
- From a call lasting 5m 40s , Feb 12, 2024 3:52 AM
Seeking human customer service: "I need a human being that I can talk to because I don't have a website that I can go on."
- From a call lasting 5m 6s , Feb 7, 2024 11:46 PM

More Burger King Customer Service Contacts

There are of course other ways to contact Burger King customer service besides the phone. Below we list the best ones, by medium.

Burger King Customer Help Desk / Web Support

bk.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Burger King customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Burger King's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Burger King agent. This phone number is Burger King's best phone number because 8,226 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-394-2493 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Burger King first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Burger King has 1 phone number. It's not always clear what is the best way to talk to Burger King representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Burger King. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Burger King. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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