Bupa Insurance Customer Service

Phone Number & Contact Info

Bupa Insurance's Best Phone Number

+44 800 030 4687
Calls Customer Service·Most popular Bupa Insurance number

How do I talk to a live human at Bupa Insurance?

A:For new Person customers

Does Bupa Insurance offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-6pm EST. The least busy day is Tuesday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Bupa Insurance Customer Phone Numbers

Customer Service

+44 845 266 8974
Mon-Fri 9am-6pm EST · For new Business customers ·

Customer Service

+44 845 609 0111
Mon-Fri 8am-8pm, Sat 8am-6pm EST · For existing Personal health insurance members ·

Customer Service

+44 845 609 0444
24 hours, 7 days · For existing Business health insurance members ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Bupa Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For new Person customers

What are the hours and when should I call?

Bupa Insurance operates the call center for this +44 800 030 4687 phone number Mon-Fri 8am-8pm, Sat 8am-6pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bupa Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bupa Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bupa Insurance is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Bupa Insurance

In summation, the best day to call Bupa Insurance is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bupa Insurance staffs the call center well on Tuesday.

Why Customers Call Bupa Insurance

If you have time to do a bit of reading before you call Bupa Insurance, we recommend you read over some of our problem-specific articles.

What types of insurance does Bupa offer?

Bupa offers a wide range of insurance options to cater to various needs. Our offerings include health insurance, which provides coverage for medical expenses, consultations, and treatments. Our health insurance comes in different plans, allowing individuals and families to choose the coverage level that suits them best. We also offer dental insurance, which covers dental treatments, preventive care, and routine check-ups. Bupa provides travel insurance, ensuring peace of mind during trips by offering medical coverage, trip cancellation protection, and personal belonging coverage. Additionally, we offer life insurance, which provides financial security for loved ones in the event of the policyholder's death. With our diverse range of insurance options, Bupa aims to meet the unique requirements and provide comprehensive coverage for individuals and families alike.

Are pre-existing conditions covered by Bupa insurance?

Yes, Bupa insurance covers pre-existing conditions to some extent. The coverage depends on the type of plan and policy you have. Bupa offers a range of policies, including some that provide coverage for pre-existing conditions. However, it is important to note that there may be limitations or waiting periods before coverage for these conditions kicks in. Additionally, Bupa may require medical underwriting and assessments to determine the extent of coverage for pre-existing conditions. Therefore, it is recommended to thoroughly review the policy details or consult with a Bupa representative to understand the specific coverage and terms that apply to pre-existing conditions for your particular insurance plan.

Can I cancel my Bupa insurance policy?

Yes, you can cancel your Bupa insurance policy. Bupa understands that circumstances may change, and they provide flexibility for policyholders to cancel their insurance if needed. To cancel your policy, it is recommended to contact Bupa directly. They will guide you through the cancellation process and provide you with the required information and documents. It is important to review the terms and conditions of your policy before canceling, as there may be certain conditions or fees associated with cancellation. Bupa strives to provide exceptional service and support throughout the entire process, ensuring that policyholders have a smooth experience if they decide to cancel their insurance policy.

Top Bupa Insurance customer service problems

Click the link above to get answers to just about any Bupa Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Bupa Insurance Customer Service Contacts

There are of course other ways to contact Bupa Insurance customer service besides the phone. Below we list the best ones, by medium.

Bupa Insurance Customer Help Desk / Web Support

bupa.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Bupa Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Bupa Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bupa Insurance agent. This phone number is Bupa Insurance's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 800 030 4687 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Bupa Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bupa Insurance has 4 phone numbers. It's not always clear what is the best way to talk to Bupa Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bupa Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bupa Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!