Budweiser Customer Service

Phone Number & Contact Info

Budweiser's Best Phone Number

Toll-free·Calls Customer Service·Most popular Budweiser number

How do I talk to a live human at Budweiser?

A:Press 3 at the first menu. Next, press 5.

Does Budweiser offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 11am-8pm CST. The least busy day is Friday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Budweiser phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 at the first menu. Next, press 5.
Here is how our research team describes the way the Budweiser phone system greets you: For quality-related concerns, press 1. For nutrient info, press 2. For all other questions or comments, press 3.
Below are some clips we've found from Budweiser's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Anheuser Busch. Your call may be recorded to ensure we're providing excellent service. Also, because we are a beer company, please be prepared to provide us with your date of birth.
If you have a quality related concern about one of our products, please press one.
If you're calling about the ingredients or nutritional values of our products, please press two."
Excerpt from a call with Budweiser
Friday, July 5, 2024 6:29 PM

What are the hours and when should I call?

Budweiser operates the call center for this 800-342-5283 phone number Mon-Fri 11am-8pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,116 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Budweiser phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Budweiser staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Budweiser is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 2,116 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Budweiser

In summation, the best day to call Budweiser is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Budweiser staffs the call center well on Friday.

Why Customers Call Budweiser

If you have time to do a bit of reading before you call Budweiser, we recommend you read over some of our problem-specific articles.

What is the history of Budweiser?

Budweiser, a renowned beer brand, has a rich and fascinating history. Established in 1876 by Adolphus Busch, a German immigrant, Budweiser quickly gained popularity due to its commitment to using high-quality ingredients and the innovative use of pasteurization. Over the years, Budweiser expanded its operations and became a symbol of the American brewing industry. It survived the Prohibition era by producing soft drinks, but resumed beer production after its repeal. Throughout the 20th century, Budweiser introduced various marketing campaigns and iconic slogans, solidifying its position as a beloved beer brand. Today, Budweiser continues to uphold its tradition of excellence, embracing modern techniques while remaining dedicated to its heritage. With a rich history spanning over a century, Budweiser has become an enduring symbol of quality and consistency in the beer industry.

Is Budweiser available in other countries?

Yes, Budweiser is available in numerous countries worldwide. As a globally recognized brand, Budweiser has successfully expanded its presence to more than 100 countries. Whether you're in North America, Europe, Asia, or even Africa, you can likely find Budweiser at various bars, restaurants, and retail locations. With a strong commitment to quality and consistent brewing techniques, Budweiser maintains its renowned flavor across borders, making it a popular choice for beer enthusiasts worldwide. So whether you're traveling or residing abroad, you can still enjoy the crisp and refreshing taste of Budweiser in many countries around the globe.

Can I tour the Budweiser brewery?

Yes, Budweiser offers brewery tours for visitors to explore the heritage and brewing process of our iconic brand. Immerse yourself in the rich history of Budweiser and witness firsthand how we craft our famous brew. During the tour, you'll have the chance to explore our state-of-the-art facilities, from the brew house to the aging cellars. Our knowledgeable guides will share fascinating insights about our brewing techniques and the ingredients we use to create the distinct taste of Budweiser. At the end of the tour, enjoy a complimentary sampling of our beers, including Budweiser and other popular varieties. Discover the secrets behind America's favorite beer by booking a Budweiser brewery tour today.

Top Budweiser customer service problems

Click the link above to get answers to just about any Budweiser customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Budweiser Customer Service Contacts

There are of course other ways to contact Budweiser customer service besides the phone. Below we list the best ones, by medium.

Budweiser Customer Help Desk / Web Support

anheuser-busch.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Budweiser customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Budweiser's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Budweiser agent. This phone number is Budweiser's best phone number because 12,696 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-342-5283 include Cancel an Order, Refund, Update Info, Track an Order, Complaint and other customer service issues. Rather than trying to call Budweiser first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Budweiser has 1 phone number. It's not always clear what is the best way to talk to Budweiser representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Budweiser. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Budweiser. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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