Brown-Forman Corp. Customer Service

Phone Number & Contact Info

Brown-Forman Corp.'s Best Phone Number

502-585-1100
Calls Customer Service·Most popular Brown-Forman Corp. number
Q:

How do I talk to a live human at Brown-Forman Corp.?

A:Calling this Brown-Forman Corp. number should go right to a real human being
Q:

Does Brown-Forman Corp. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Brown-Forman Corp. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Brown-Forman Corp. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Brown-Forman Corp. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Brown-Forman Corp. operates the call center for this 502-585-1100 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Brown-Forman Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Brown-Forman Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Brown-Forman Corp. is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Brown-Forman Corp.

In summation, the best day to call Brown-Forman Corp. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Brown-Forman Corp. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Brown-Forman Corp.

If you have time to do a bit of reading before you call Brown-Forman Corp., we recommend you read over some of our problem-specific articles.

What is Brown-Forman Corp.?

Brown-Forman Corp. is a leading American spirits and wine company, operating globally since 1870. With a rich history and a commitment to craftsmanship, Brown-Forman is renowned for its portfolio of premium brands. The company is dedicated to producing and marketing high-quality alcoholic beverages, including Jack Daniel's Tennessee Whiskey, one of the most iconic and widely recognized spirits in the world. Brown-Forman also offers a diverse range of other well-respected brands such as Woodford Reserve, Old Forester, and Korbel. Committed to sustainability and responsible consumption, Brown-Forman takes pride in its long-standing values and its ability to consistently deliver top-notch products to consumers worldwide.

Where are the headquarters of Brown-Forman Corp. located?

The headquarters of Brown-Forman Corp. is located in Louisville, Kentucky, United States. Louisville is the largest city in Kentucky and is known for its vibrant culture, hospitality, and the bourbon industry, of which Brown-Forman is a major player. Situated along the Ohio River, Louisville offers a strategic location for the company's operations. The headquarters houses various departments including executive management, finance, marketing, and research and development. Being centrally located, Louisville provides easy access to the company's distilleries and warehouses spread across different parts of Kentucky, where its iconic whiskey brands like Jack Daniel's and Woodford Reserve are distilled and aged. The location in Louisville reflects the strong connection between Brown-Forman Corp. and the rich bourbon heritage of Kentucky.

Who are the key executives of Brown-Forman Corp.?

The key executives of Brown-Forman Corp. are as follows: Lawson Whiting - President and Chief Executive Officer (CEO) Leanne Cunningham - Executive Vice President and Chief Financial Officer (CFO) Rachel Barrie - Master Blender and Vice President of Whiskey Creation Jason Kempf - Executive Vice President and Chief Brands Officer Linda Lewis - Senior Vice President, Chief Information Officer (CIO), and President of the Technology Solutions Organization John Hayes - Senior Vice President and President, Brown-Forman Brands Alex Alvarez - Senior Vice President, General Counsel, and Corporate Secretary Jim O'Malley - Senior Vice President and President, The Cooperage Mark Grindstaff - Senior Vice President, Chief Production Officer, and President, The Jack Daniel Distillery These key executives bring their expertise and leadership to guide and shape the operations, finance, branding, and production aspects of Brown-Forman Corp.

Top Brown-Forman Corp. customer service problems

Click the link above to get answers to just about any Brown-Forman Corp. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Brown-Forman Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Brown-Forman Corp. agent. This phone number is Brown-Forman Corp.'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 502-585-1100 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Brown-Forman Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Brown-Forman Corp. has 1 phone number. It's not always clear what is the best way to talk to Brown-Forman Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Brown-Forman Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Brown-Forman Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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