Bristol-Myers Squibb Customer Service

Phone Number & Contact Info

Bristol-Myers Squibb's Best Phone Number

800-332-2056
Toll-free·Calls Customer Service·Most popular Bristol-Myers Squibb number
Q:

How do I talk to a live human at Bristol-Myers Squibb?

A:Calling this Bristol-Myers Squibb number should go right to a real human being
Q:

Does Bristol-Myers Squibb offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Bristol-Myers Squibb Customer Phone Numbers

Corporate Offices

212-546-4000
24 hours, 7 days · Calling this Bristol-Myers Squibb number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Bristol-Myers Squibb phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bristol-Myers Squibb number should go right to a real human being
In fact, much of this information on this page is superfluous because this Bristol-Myers Squibb phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bristol-Myers Squibb operates the call center for this 800-332-2056 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bristol-Myers Squibb phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bristol-Myers Squibb staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bristol-Myers Squibb is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Bristol-Myers Squibb

In summation, the best day to call Bristol-Myers Squibb is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bristol-Myers Squibb staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Bristol-Myers Squibb

If you have time to do a bit of reading before you call Bristol-Myers Squibb, we recommend you read over some of our problem-specific articles.

What is Bristol-Myers Squibb?

Bristol-Myers Squibb is a leading global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. With a rich heritage of over a century, we remain committed to improving the lives of patients worldwide. Our efforts encompass research across various therapeutic areas, including oncology, hematology, immunology, and cardiovascular diseases. By merging cutting-edge science with compassionate care, we aim to transform the treatment landscape and address unmet medical needs. At Bristol-Myers Squibb, our focus on innovation, collaboration, and patient-centricity drives our pursuit of breakthrough medicines to enable healthier lives for individuals.

Where is Bristol-Myers Squibb located?

Bristol-Myers Squibb is a global biopharmaceutical company headquartered in New York City, United States. With a robust presence in over 60 countries, our company operates in diverse locations worldwide to serve patients' needs. We have research and development facilities, manufacturing sites, and business operations in multiple regions, including North America, Europe, Asia, and Latin America. In the United States, apart from our headquarters, we have major facilities in New Jersey, California, Massachusetts, and other states. Our global footprint allows us to collaborate with leading scientists, healthcare professionals, and organizations worldwide to discover, develop, and deliver innovative medicines and treatments, enabling us to make a positive impact on patients' lives globally.

What products does Bristol-Myers Squibb offer?

Bristol-Myers Squibb offers a diverse portfolio of pharmaceutical products across various therapeutic areas. We are committed to delivering innovative solutions in the areas of oncology, cardiovascular diseases, immunology, neurology, and virology, among others. Our portfolio includes both prescription medications and over-the-counter products, designed to meet the medical needs of patients worldwide. With a focus on scientific research and development, we strive to develop and bring to market groundbreaking therapies to improve patient outcomes and quality of life. Our product offerings encompass a wide range of medications, including treatments for cancer, blood disorders, cardiovascular conditions, infectious diseases, rheumatoid arthritis, multiple sclerosis, and other chronic conditions. At Bristol-Myers Squibb, our goal is to contribute to the health and well-being of individuals globally through our comprehensive and diverse product lineup.

Top Bristol-Myers Squibb customer service problems

Click the link above to get answers to just about any Bristol-Myers Squibb customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Bristol-Myers Squibb Customer Service Contacts

There are of course other ways to contact Bristol-Myers Squibb customer service besides the phone. Below we list the best ones, by medium.

Bristol-Myers Squibb Customer Service Live Chat

bms.com - Customer Service
Click the Live Chat link on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bristol-Myers Squibb provides this option.

Bristol-Myers Squibb Customer Help Desk / Web Support

bms.com - Customer Service
Click this link for online customer service support
As a last, sometimes only, resort- Bristol-Myers Squibb customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Bristol-Myers Squibb's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bristol-Myers Squibb agent. This phone number is Bristol-Myers Squibb's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-332-2056 include and other customer service issues. Rather than trying to call Bristol-Myers Squibb first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Bristol-Myers Squibb has 2 phone numbers. It's not always clear what is the best way to talk to Bristol-Myers Squibb representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bristol-Myers Squibb. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bristol-Myers Squibb. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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