Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Braintree Payments customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
Can I get a real live person at this phone number?
Even though this Braintree Payments number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
Here is how our research team describes the way the Braintree Payments phone system greets you: In order for Braintree support to streamline the support experience, we are now offering assistance exclusively through our online help form and are not currently accepting inbound phone calls. Please submit a request by visiting help.braintreepayments.com.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:Must choose an option 1-3, then follow prompts.
Conclusion and closing notes
This is Braintree Payments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Braintree Payments agent. This phone number is Braintree Payments's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Braintree Payments customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 877-511-5036 for, including and other customer support issues. The Braintree Payments call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Braintree Payments has 1 phone number. It's not always clear what is the best way to talk to Braintree Payments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Braintree Payments. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Braintree Payments. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.