Bluefly, Inc. Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Bluefly, Inc. customer support.

Bluefly, Inc.'s Best Contact Information


How do I contact Bluefly, Inc. customer service?

A:Bluefly, Inc. does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Bluefly, Inc. starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Bluefly, Inc. offer 24 hour customer service?

A:Not by phone. But you can contact Bluefly, Inc. 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Bluefly, Inc. Customer Service

There are other ways to contact Bluefly, Inc. customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Use this link to submit your issue to customer service
24 hours, 7 days
As a last, sometimes only, resort- Bluefly, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Bluefly, Inc.?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Bluefly, Inc., we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Bluefly, Inc.?

Bluefly, Inc. is a premier online fashion retailer that offers a wide range of designer fashion and lifestyle products at discounted prices. Founded in 1998, Bluefly has grown to become a trusted destination for fashion-forward individuals looking for high-quality, luxury brands. We curate a vast selection of clothing, shoes, accessories, and home goods from renowned designers and emerging labels alike. Our goal is to provide customers with affordable access to coveted designer items, enabling them to express their unique style without breaking the bank. With an intuitive and user-friendly website, exceptional customer service, and seamless shopping experience, Bluefly is committed to delivering unparalleled value in the world of online fashion retail.

What is Bluefly's return policy?

Bluefly offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days from the date of delivery. The item must be in its original condition, unworn, unaltered, and with all tags intact. However, some exclusions apply, including final sale items, beauty products, and fragrances, which cannot be returned. To initiate a return, simply log into your Bluefly account and select the item(s) you wish to return. A pre-paid return label will be provided for your convenience. Once the return is received and inspected, a refund will be issued to your original form of payment, minus any shipping charges. Bluefly's return policy ensures a seamless and satisfactory shopping experience for all customers.

What is Bluefly's loyalty program?

Bluefly's loyalty program is called "Fly Buys." It is a program designed to reward and show appreciation to our loyal customers. By joining Fly Buys, customers can earn points on every purchase made on our website. These points can be redeemed for exclusive discounts, promotions, and rewards. The program also offers members early access to sales and events, as well as a dedicated customer service line for any inquiries or assistance. Additionally, Fly Buys members receive personalized recommendations and updates tailored to their preferences. It is our way of saying thank you and providing added value to our valued customers who choose to shop with Bluefly. Join Fly Buys and start enjoying the benefits today!

Top Bluefly, Inc. customer problems and solutions

Click the link above to get answers to just about any Bluefly, Inc. customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Bluefly, Inc.'s phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Bluefly, Inc. agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Bluefly, Inc. anyways and help you with your issue. Over the last 18 months, 1,212 customers like you have come in search of a phone number for Bluefly, Inc. and helped us confirm they don't have one. Common reasons that people try to call Bluefly, Inc. customer support department include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Bluefly, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Bluefly, Inc. doesn't have any phone numbers. It's not always clear what is the best way to talk to Bluefly, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Bluefly, Inc. Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Bluefly, Inc., but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Bluefly, Inc. customers like yourself.

GetHuman does not provide call center services or customer support operations for Bluefly, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bluefly, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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