Does Blue Cross and Blue Shield (MN) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Blue Cross and Blue Shield (MN) below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Blue Cross and Blue Shield (MN) phone number to document the phone system.
Here is how our research team describes the way the Blue Cross and Blue Shield (MN) phone system greets you: Health Plan Service Center - Please wait on hold until a representative comes on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4 at first menu.
What are the hours and when should I call?
Blue Cross and Blue Shield (MN) operates the call center for this 800-711-9869 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 164 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Blue Cross and Blue Shield (MN) call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Cross and Blue Shield (MN) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Cross and Blue Shield (MN) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Cross and Blue Shield (MN) is Sunday.The most busy day to call is Thursday, which averages 620% more phone calls by comparison.Again, this is based on a sample of 164 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call Blue Cross and Blue Shield (MN)
In summation, the best day to call Blue Cross and Blue Shield (MN) is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Blue Cross and Blue Shield (MN) staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Blue Cross and Blue Shield (MN)
If you have time to do a bit of reading before you call Blue Cross and Blue Shield (MN), we recommend you read over some of our problem-specific articles.
Blue Cross and Blue Shield (MN) is a leading health insurance provider in Minnesota. As a nonprofit organization, they offer a comprehensive range of health plans and services to individuals, families, and businesses in the state. Blue Cross and Blue Shield (MN) understands that each person's healthcare needs are unique, and they strive to provide personalized and affordable insurance options. Their plans cover a wide range of medical services, including doctor visits, hospital stays, prescription medications, preventive care, and specialty treatments. Blue Cross and Blue Shield (MN) is committed to promoting the health and well-being of its members by collaborating with a vast network of healthcare providers and offering innovative tools and resources. With their extensive experience and trusted reputation, they ensure that Minnesotans receive the highest quality healthcare coverage.
The cost of premiums for Blue Cross and Blue Shield (MN) plans varies depending on multiple factors, including the specific plan chosen, the level of coverage desired, and the individual's age and health status. Blue Cross and Blue Shield offers a wide range of plans to suit the diverse needs and budgets of individuals and families. Premiums can be influenced by deductibles, copayments, coinsurance, and out-of-pocket maximums. It is recommended to visit the Blue Cross and Blue Shield (MN) website or contact their customer service for specific plan details and accurate premium information based on individual circumstances.
Yes, Blue Cross and Blue Shield (MN) provides coverage for prescription medications. As a trusted healthcare provider, we understand the importance of medication in maintaining good health and managing various medical conditions. Our comprehensive prescription drug coverage includes a broad range of FDA-approved medications, ensuring that our members have access to necessary treatments. We work closely with pharmacies to offer affordable options and ensure convenient access to medication. Our plans typically include both generic and brand-name drugs, with options for mail-order services and preferred network pharmacies. We strive to keep medication costs reasonable and support our members in achieving their health goals through effective and accessible prescription drug coverage.
Click the link above to get answers to just about any Blue Cross and Blue Shield (MN) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Blue Cross and Blue Shield (MN), and their purpose. Are any of these similar to the reason you are trying to call?
Change address in system: "We have called three times to have our address changed."
- From a call lasting 7m 2s , Dec 11, 2024 1:40 PM
Simple question inquiry: "This is just too much, and I have one simple damn question."
- From a call lasting 4m 26s , Nov 14, 2024 6:54 PM
Inquiring about policy options: "So I wanna can I get any any policy that can pay I can pay on my own?"
- From a call lasting 7m 45s , Oct 15, 2024 7:02 PM
Policy lookup assistance: "Is there another way to look up my policy?"
- From a call lasting 33s , Sep 23, 2024 3:55 PM
Information about why customers call Blue Cross and Blue Shield (MN) is extracted from issues that customers have reported to GetHuman.
This is Blue Cross and Blue Shield (MN)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross and Blue Shield (MN) agent. This phone number is Blue Cross and Blue Shield (MN)'s best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-711-9869 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross and Blue Shield (MN) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Cross and Blue Shield (MN) has 1 phone number. It's not always clear what is the best way to talk to Blue Cross and Blue Shield (MN) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Blue Cross and Blue Shield (MN). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Cross and Blue Shield (MN). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.