Blue Cross Blue Shield (MA) Phone Number

Call Blue Cross Blue Shield (MA) customer service faster with GetHuman

800-424-0794
Customer service
888-218-3830
New Customers
Current Wait: 22 mins (17m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 2, then 0, then 0#, then 2

Reasons customers like you called recently

Need letter certifying COVID coverage
need to speak to someone about my new BCBS please call me ***-***-****
Hello. I'm Vy, I'd like to ask about pcp for my mom.
I spent over * hrs last nite trying to pay my quarterly bill for Medicare supplemental...
See more recent reasons for calling

Help me with my issue

Customer Number 800-424-0794 - by the Numbers

Phone number to dial800-424-0794
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 2, then 0, then 0#, then 2
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication71%
Quality of help92%
Customer votes716
Information last updatedTue Nov 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross Blue Shield (MA)'s Best Toll-Free/800 Customer Phone Number

This is Blue Cross Blue Shield (MA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Cross Blue Shield (MA) agent. This phone number is Blue Cross Blue Shield (MA)'s Best Phone Number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-424-0794 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Cross Blue Shield (MA) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blue Cross Blue Shield (MA) has 4 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield (MA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross Blue Shield (MA) - by phone or otherwise

While 800-424-0794 is Blue Cross Blue Shield (MA)'s best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Blue Cross Blue Shield (MA) customers, is by calling their 888-218-3830 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 888-218-3830 for New Customers. If you think this information is inaccurate or know of other ways to contact Blue Cross Blue Shield (MA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross Blue Shield (MA).

What is GetHuman's Relationship to Blue Cross Blue Shield (MA)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Cross Blue Shield (MA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Blue Cross Blue Shield (MA) Contact Info

All Blue Cross Blue Shield (MA) contacts
Blue Cross Blue Shield (MA) Phone NumberBEST
Blue Cross Blue Shield (MA) Help Desk
General customer information

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