Blue Cross Blue Shield (MA) Phone Number 800-424-0794: Shortcuts & Tips

Blue Cross Blue Shield (MA) Phone Number

Current Wait: 32 mins (avg 21)
Best time to call: 9am
New customers: 888-218-3830
Is this the right Blue Cross Blue Shield (MA) phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right Blue Cross Blue Shield (MA) phone number and know what to say.

Get insurance
Make/Chase a claim
Coverage question
Overcharge/Strange charge
Renew coverage
Update account information

Don't see your issue? Describe it.

Blue Cross Blue Shield (MA) Phone Number 800-424-0794 - by the Numbers

Phone number to dial800-424-0794
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 2, then 0, then 0#, then 2
Average wait21
Current wait32
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or web
Quality of communication72%
Quality of help91%
Customer votes743
Information last updatedMon Oct 16 2017 08:00:00 GMT+0000 (UTC)

About Blue Cross Blue Shield (MA)'s Best Phone Number

This phone number is Blue Cross Blue Shield (MA)'s Best Phone Number because 2,466 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-424-0794 include get insurance, make/chase a claim, coverage question, overcharge/strange charge, renew coverage, update account information and other customer service issues. Rather than trying to call Blue Cross Blue Shield (MA) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Blue Cross Blue Shield (MA) has 4 phone numbers. It's not always clear what is the best way to talk to Blue Cross Blue Shield (MA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Cross Blue Shield (MA)

While 800-424-0794 is Blue Cross Blue Shield (MA)'s best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Blue Cross Blue Shield (MA) customers, is by calling their 800-443-6657 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Blue Cross Blue Shield (MA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Cross Blue Shield (MA).

About Blue Cross Blue Shield (MA)

If you're here looking for the best phone number to call Blue Cross Blue Shield (MA), you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. They are considered to be part of the following sectors and industries: medical, industry. Blue Cross Blue Shield (MA) is associated with terms like health insurance by their customers and industry analysts. They employ less than 50 people according to customers in the know.
Was this page helpful?YesNo