Blue Cross Blue Shield (MA) Customer Service Phone Number

Hold time now: 7 mins (avg 4)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2, then 2, then 0, 0#, 0#, 4.
This is not the most popular Blue Cross Blue Shield (MA) phone number (it's ranked #2). Most customers call 800-424-0794 for support: Click here for best option

Blue Cross Blue Shield (MA) Customer Service Phone Number 800-443-6657 - Info & Statistics

Phone number to dial800-443-6657
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 2, then 2, then 0, 0#, 0#, 4.
Average wait4
Current wait7
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication85%
Quality of help89%
Customer votes656
Best phone number800-424-0794
Information last updatedFri Jun 02 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Blue Cross Blue Shield (MA)'s 800-443-6657 Customer Service Number

This Blue Cross Blue Shield (MA) phone number is ranked #2 out of 3 because 2,262 Blue Cross Blue Shield (MA) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-443-6657 is to reach the Blue Cross Blue Shield (MA) Customer Service department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Blue Cross Blue Shield (MA) has call center locations in null and you can call during their open hours 24 hours, 7 days. Blue Cross Blue Shield (MA) has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-443-6657 and ways to call or contact Blue Cross Blue Shield (MA) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Blue Cross Blue Shield (MA)

Calling Blue Cross Blue Shield (MA) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Blue Cross Blue Shield (MA) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Blue Cross Blue Shield (MA)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Blue Cross Blue Shield (MA) in General

While 800-443-6657 is Blue Cross Blue Shield (MA)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-424-0794 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Blue Cross Blue Shield (MA) help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Blue Cross Blue Shield (MA) Contact Info

Other Blue Cross Blue Shield (MA) Phone Numbers

Customer Service800-424-0794Customer Service800-932-8323

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