Biogen Idec Phone Number

Calling Biogen Idec customer service faster by GetHuman

800-456-2255
Customer service
Current Wait: 3 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get to a live person fastest: Direct to human (Avonex & Tysabri)
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your Biogen Idec issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!

Customer Number 800-456-2255 - by the Numbers

Phone number to dial
800-456-2255
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Direct to human (Avonex & Tysabri)
Average wait
2
Current wait
3
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
94%
Quality of help
75%
Customer votes
439
Information last updated
Tue May 15 2018 08:00:00 GMT+0000 (UTC)

Biogen Idec's Best Toll-Free/800 Customer Phone Number

This is Biogen Idec's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Biogen Idec agent. This phone number is Biogen Idec's Best Phone Number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-456-2255 include and other customer service issues. Rather than trying to call Biogen Idec we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Biogen Idec has 3 phone numbers. It's not always clear what is the best way to talk to Biogen Idec representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Biogen Idec - by phone or otherwise

While 800-456-2255 is Biogen Idec's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Biogen Idec customers, is by calling their 617-679-2000 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 617-679-2000 for Customer Service. If you think this information is inaccurate or know of other ways to contact Biogen Idec please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Biogen Idec.

What is GetHuman's Relationship to Biogen Idec?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Biogen Idec. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Sony Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Sony or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!