Big Lots, Inc. Customer Service Phone Number

800-877-1253
Hold time now: 6 mins (avg 2)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0, ask for customer service
Big Lots, Inc.'s #1 Phone Number

Big Lots, Inc. Customer Service Phone Number 800-877-1253 - Info & Statistics

Phone number to dial800-877-1253
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0, ask for customer service
Average wait2
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication77%
Quality of help81%
Customer votes702
Best phone number866-244-5687
Information last updatedSat Aug 11 2018 10:00:00 GMT+0000 (UTC)

Big Lots, Inc.'s 800-877-1253 Customer Service Number

This Big Lots, Inc. phone number is ranked #2 out of 3 because 5,574 Big Lots, Inc. customers tried our tools and information and gave us feedback after they called. The reason customers call 800-877-1253 is to reach the Big Lots, Inc. Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Big Lots, Inc. has call center locations in null and you can call during their open hours 24 hours, 7 days. Big Lots, Inc. has 3 phone numbers and 3 different ways to get customer help. We've compiled information about 800-877-1253 and ways to call or contact Big Lots, Inc. with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Big Lots, Inc.

Calling Big Lots, Inc. at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Big Lots, Inc. Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Big Lots, Inc.'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Big Lots, Inc.'s phone numbers against each other.

Contacting Big Lots, Inc. in General

While 800-877-1253 is Big Lots, Inc.'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-244-5687 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Big Lots, Inc. help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Big Lots, Inc..
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