Big Lots, Inc. Customer Service Phone Number

800-877-1253
Hold time now: 6 mins (avg 4)
Best time to call: 2:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0, ask for customer service
This is not the most popular Big Lots, Inc. phone number (it's ranked #2). Most customers call 866-244-5687 for support: Click here for best option

Other customers got on the phone recently because:

I want a phone call please
I do not receive my credit card
When is the next Employee Sale - I am a retiree and do not remember.*Linda Griffith...
I can not get the phone number to work and would like to pay over the phone please.
Would like to speak with supervisor to long to type. Had surgery on my dominant hand. H...
Want to speak with a supervisor please too long to write out, just had surgery on my do...
Want to reach litigation and claims Dept.
Compr* una camita el delivery era para ayer ****** y a*n no e recibido ni la cama ni a...
I am calling to find out about my case. For the incident that happened on July **th...
Been waiting on a product for over a month and neither you or delivery will give us bac...
I went to big lots on Wednesday June ** **** was in line the clearly was helping a lady...
I bought the Dawson sectional and a queen mattress through Progressive Leasing on May...
I purchased a furniture set from the Big Lots in Crystal River Florida. I paid a driver...
Checking to see if my order is still processing or if the payment was taken at all and...

Help me with my issue

Big Lots, Inc. Customer Service Phone Number 800-877-1253 - Info & Statistics

Phone number to dial800-877-1253
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanPress 0, ask for customer service
Average wait4
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication73%
Quality of help85%
Customer votes698
Best phone number866-244-5687
Information last updatedFri Jan 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Big Lots, Inc.'s 800-877-1253 Customer Service Number

This Big Lots, Inc. phone number is ranked #2 out of 3 because 5,574 Big Lots, Inc. customers tried our tools and information and gave us feedback after they called. The reason customers call 800-877-1253 is to reach the Big Lots, Inc. Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Big Lots, Inc. has call center locations in null and you can call during their open hours 24 hours, 7 days. Big Lots, Inc. has 3 phone numbers and 3 different ways to get customer help. We've compiled information about 800-877-1253 and ways to call or contact Big Lots, Inc. with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Big Lots, Inc.

Calling Big Lots, Inc. at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Big Lots, Inc. Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Big Lots, Inc.'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Big Lots, Inc. in General

While 800-877-1253 is Big Lots, Inc.'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-244-5687 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Big Lots, Inc. help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 85% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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