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Biffa Customer Service

Phone Number & Contact Info

Biffa's Best Phone Number

0800601601
Calls Customer Service·Most popular Biffa number
Q:

How do I talk to a live human at Biffa?

A:Calling this Biffa number should go right to a real human being
Q:

Does Biffa offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Biffa phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Biffa number should go right to a real human being
In fact, much of this information on this page is superfluous because this Biffa phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Biffa operates the call center for this 0800601601 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Biffa phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Biffa staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Biffa is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Biffa

In summation, the best day to call Biffa is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Biffa staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Biffa

If you have time to do a bit of reading before you call Biffa, we recommend you read over some of our problem-specific articles.

What services does Biffa offer?

Biffa offers a wide range of waste management services to cater to varying needs. Our comprehensive solutions cover commercial, industrial, and domestic sectors. We provide collection and disposal services for general waste, recycling, food, hazardous, and confidential waste. Biffa also offers specialized solutions like skip hire, wheelie bin collection, and bulk waste removal for businesses of any size. Our expertise extends to managing construction and demolition waste, waste electrical and electronic equipment (WEEE), and commercial glass collections. Additionally, we provide recycling initiatives, including paper, card, plastic, metal, wood, and food waste. Biffa's services complement local authorities, businesses, and households, promoting sustainable practices and maximizing waste reduction, contributing to a cleaner environment.

What are the accepted payment methods for Biffa services?

Biffa accepts various payment methods for its services to ensure convenience for customers. The accepted payment methods include credit/debit cards, direct bank transfers, and checks. Customers can easily settle their invoices by using major credit cards such as Visa, MasterCard, and American Express. Additionally, Biffa enables customers to make direct bank transfers as a secure and efficient payment option. For those who prefer traditional methods, customers can also pay by check, making sure it is issued in the correct name and adheres to Biffa's guidelines. It is important to note that Biffa may have certain restrictions or requirements regarding payment methods for specific services, so it is recommended to contact their customer support for any queries relating to payment options.

Top Biffa customer service problems

Click the link above to get answers to just about any Biffa customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Biffa's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Biffa agent. This phone number is Biffa's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800601601 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Biffa first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Biffa has 1 phone number. It's not always clear what is the best way to talk to Biffa representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Biffa. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Biffa. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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