Benjamin Moore Customer Service

Phone Number & Contact Information

800-672-4686
Toll-free·Calls Customer Service·Most popular Benjamin Moore number
Q:How do I get a live human at Benjamin Moore?
A:Press 1 for English and someone will pick up
Q:Does Benjamin Moore offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

More Benjamin Moore Customer Phone Numbers

866-236-6667 - Flooring Systems
Toll-free · Calling this Benjamin Moore number should go right to a real human being ·
855-724-6802 - Consumer Customer Service
Toll-free · Calling this Benjamin Moore number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Benjamin Moore phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English and someone will pick up
Below are some clips we've found from Benjamin Moore's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Please hold while we connect you with the next available catering specialist. This call may be monitored to ensure you receive the best care possible. Chipotle catering employment."
Excerpt from a call with Benjamin Moore
Wednesday, March 13, 2024 5:13 PM

What are the hours and when should I call?

Benjamin Moore operates the call center for this 800-672-4686 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 36 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Benjamin Moore phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Benjamin Moore staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Benjamin Moore is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 36 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Benjamin Moore is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Benjamin Moore number, but it is also the day with the shortest hold times.

Why call this Benjamin Moore number?

Below is a sample of recent calls to Benjamin Moore, and their purpose. Are any of these similar to the reason you are trying to call?
Payment not received: "On March twenty two, I paid the game, but I didn't get paid."
- From a call lasting 2m 48s , Mar 30, 2024 1:23 PM

Conclusion and closing notes

This is Benjamin Moore's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Benjamin Moore agent. This phone number is Benjamin Moore's best phone number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-672-4686 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Benjamin Moore first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Benjamin Moore has 3 phone numbers. It's not always clear what is the best way to talk to Benjamin Moore representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Benjamin Moore. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Benjamin Moore. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!