Ben & Jerry's Phone Number

Calling Ben & Jerry's customer service faster by GetHuman

Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon-Fri 8:30am-5pm EST; best time to call: 10:15am
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Where to buyComplaintSafety concernReturnsProduct informationA different issue
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Reasons customers like you called recently

My family and I must have the pucker upper sorbet it was the best by far we have had an...
6 days ago
Ive Been trying to leave information suggestion for a Flavor.*It keeps saying my ema...
a month ago
Hi I wanted to suggest as I heard you are looking for a new flavour for Israel. My sugg...
5 months ago
7 months ago
Dear Ben and Jerry's,* I understand that you have recently distributed a new flavor c...
2 years ago
Grocery stores near me do not carry the New York superfudge chunk flavor that I like. I...
2 years ago
See more recent reasons for callingHelp me with my issue

Customer Number 802-846-1500 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 8:30am-5pm EST
Best time to dial
Navigate phone maze to a human
Ask for Consumer Services
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Ben & Jerry's's Best Toll-Free/800 Customer Phone Number

This is Ben & Jerry's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ben & Jerry's agent. This phone number is Ben & Jerry's's Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 802-846-1500 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Ben & Jerry's we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Ben & Jerry's has 1 phone number. It's not always clear what is the best way to talk to Ben & Jerry's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ben & Jerry's - by phone or otherwise

While 802-846-1500 is Ben & Jerry's's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Ben & Jerry's customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Ben & Jerry's please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ben & Jerry's.

What is GetHuman's Relationship to Ben & Jerry's?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ben & Jerry's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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