Bell Mobility Customer Service

Phone Number & Contact Info

Bell Mobility's Best Phone Number

800-667-0123
Toll-free·Calls Customer Service·Most popular Bell Mobility number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Bell Mobility?

A:Press 1 then 0# each time it asks for your number, then 4 then 5 You can also use our free service that can talk to Bell Mobility for you and report back.
Q:

Does Bell Mobility offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. You can skip the hold time for free.

Bell Mobility Customer Phone Numbers

Technical Support

888-466-2453
Toll-free · 24 hours, 7 days · Press 1 for English. Then, press #. Next, press 1. Next, press 3. Next, press 6. Then, press 8. · If you would like to become a Bell Mobility customer or activate a SIM card, press 1. If you would like to add a line to your current service, press 2. For recently placed orders or to modify your order, press 3. For questions about your account or upgrades, press 4. · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bell Mobility below.

Let us call and talk to Bell Mobility for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bell Mobility phone number to document the phone system.
Here is how our research team describes the way the Bell Mobility phone system greets you: Enter the 10-digit phone number on your account. If you do not have an account, press #.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 0# each time it asks for your number, then 4 then 5
Below are some clips we've found from Bell Mobility's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"If you would like to become a Bell customer, or are in the process of becoming one, press pound. We did not receive your number. Please use your keypad to enter the ten digit number you're calling about."
Excerpt from a call with Bell Mobility
Monday, July 8, 2024 4:18 PM

What are the hours and when should I call?

Bell Mobility operates the call center for this 800-667-0123 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 384 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bell Mobility call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bell Mobility phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bell Mobility staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bell Mobility is Saturday. The most busy day to call is Thursday, which averages 184% more phone calls by comparison. Again, this is based on a sample of 384 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Bell Mobility

In summation, the best day to call Bell Mobility is Wednesday.

Why Customers Call Bell Mobility

If you have time to do a bit of reading before you call Bell Mobility, we recommend you read over some of our problem-specific articles.

What are the available Bell Mobility plans?

Bell Mobility offers a variety of plans to suit the needs of its customers. These plans are designed to provide flexibility and choices for different usage requirements. With Bell Mobility, customers can choose from postpaid plans, prepaid plans, and data-only plans. Postpaid plans offer unlimited nationwide talk and text options along with various data allowances. Customers can also select plans that include unlimited calling and texting to the United States. Prepaid plans provide pay-as-you-go options, allowing customers to have control over their spending. Data-only plans cater specifically to customers who primarily use their devices for data-intensive activities. These plans come with high-speed data allowances, ideal for streaming, browsing, and other online activities. With such a wide range of options, Bell Mobility ensures that there is a suitable plan available to meet the individual needs of each customer.

What is the coverage area for Bell Mobility?

Bell Mobility provides coverage throughout Canada, offering its services across the country. With a vast network spanning urban areas, towns, and rural regions from coast to coast, Bell Mobility ensures extensive coverage for its customers. Whether you're in major cities like Vancouver, Toronto, or Montreal, or exploring remote areas, Bell Mobility strives to keep you connected with reliable network coverage. The network expansion includes high-speed LTE coverage, providing fast internet access and seamless data connectivity. Additionally, Bell Mobility works continuously to enhance coverage and network performance, employing advanced technology and infrastructure investments. With its comprehensive coverage area, Bell Mobility aims to meet customers' communication needs no matter where they are in Canada.

What are the roaming charges for Bell Mobility?

The roaming charges for Bell Mobility vary depending on the specific plan and destination. Charges can be categorized into three zones: the U.S., international destinations, and cruise ships. In the U.S., the costs range from $1.45 to $7.00 per minute for voice calls, $0.05 to $6.00 per message, and $0.10 to $100.00 per MB of data. For international destinations, prices differ based on specific countries, spanning from $2.00 to $6.00 per minute for calls, $0.75 to $1.50 per message, and $5.00 to $115.00 per MB of data. Cruise ship rates vary from $2.50 to $6.00 per minute for calls, $0.75 to $1.50 per message, and $10.00 per MB of data. For more information or to check the specific charges for your plan and destination, visit the Bell Mobility website or contact customer service.

Top Bell Mobility customer service problems

Click the link above to get answers to just about any Bell Mobility customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bell Mobility, and their purpose. Are any of these similar to the reason you are trying to call?
Unable to make calls: "I'm in Barbados, and I'm trying to call Montreal, and it's not letting me go through, and none of the numbers I'm trying to call."
- From a call lasting 10m 18s , Jun 27, 2024 9:05 PM
Email address change: "Bell lost my email, had to change it, now need to update for billing."
- From a call lasting 11m 53s , Jun 12, 2024 12:00 PM
Network connection issues: "I switched to Bell yesterday, but now I have network connection issues at home."
- From a call lasting 11m 3s , Mar 7, 2024 12:42 AM
Billing complaint unresolved: "I was promised discounts on my phone bill but haven't received them after five months, and the salesperson and manager are not responding to my complaints."
- From a call lasting 7m 40s , Feb 29, 2024 12:20 AM
Bill payment assistance: "I want to pay the bill."
- From a call lasting 5m 49s , Feb 6, 2024 1:03 PM

More Bell Mobility Customer Service Contacts

There are of course other ways to contact Bell Mobility customer service besides the phone. Below we list the best ones, by medium.

Bell Mobility Customer Service Live Chat

support.bell.ca - Customer Service
Click "Chat with us" under any of the four product categories, and when connected to an agent, ask to be transferred to the mobility department.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bell Mobility provides this option.

Bell Mobility Customer Service on X (formerly Twitter)

@Bell_Support - Customer Service
Customer service Twitter feed
Bell Mobility, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Bell Mobility Customer Help Desk / Web Support

support.bell.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- Bell Mobility customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Bell Mobility's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bell Mobility agent. This phone number is Bell Mobility's best phone number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-667-0123 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Bell Mobility first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or twitter or web. In total, Bell Mobility has 2 phone numbers. It's not always clear what is the best way to talk to Bell Mobility representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bell Mobility. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bell Mobility. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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