Toll-free · Press 1 for English. Then, press #. Next, press 1. Next, press 3. Next, press 6. Then, press 8. · If you would like to become a Bell Mobility customer or activate a SIM card, press 1. If you would like to add a line to your current service, press 2. For recently placed orders or to modify your order, press 3. For questions about your account or upgrades, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bell Mobility phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 0# each time it asks for your number, then 4 then 5
Here is how our research team describes the way the Bell Mobility phone system greets you: Enter the 10-digit phone number on your account. If you do not have an account, press #.
Below are some clips we've found from Bell Mobility's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"If you would like to become a Bell customer or in the process of becoming one, press pound.
We did not receive your number. Please use your keypad to enter the ten digit number you're calling about."
Excerpt from a call with Bell Mobility
Friday, March 1, 2024 10:55 PM
What are the hours and when should I call?
Bell Mobility operates the call center for this 800-667-0123 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 166 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bell Mobility phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bell Mobility staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bell Mobility is Saturday.The most busy day to call is Monday, which averages 278% more phone calls by comparison.Again, this is based on a sample of 166 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Bell Mobility is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Bell Mobility staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why call this Bell Mobility number?
Below is a sample of recent calls to Bell Mobility, and their purpose. Are any of these similar to the reason you are trying to call?
Network connection issues: "I switched to Bell yesterday, but now I have network connection issues at home."
- From a call lasting 11m 3s , Mar 7, 2024 12:42 AM
Billing complaint unresolved: "I was promised discounts on my phone bill but haven't received them after five months, and the salesperson and manager are not responding to my complaints."
- From a call lasting 7m 40s , Feb 29, 2024 12:20 AM
Bill payment assistance: "I want to pay the bill."
- From a call lasting 5m 49s , Feb 6, 2024 1:03 PM
Phone call connectivity issues: "When I try to make a phone call, it takes at least four to five minutes before it will engage the other number."
- From a call lasting 12m 14s , Jan 22, 2024 3:10 PM
More Ways to Contact Bell Mobility Customer Service
There are of course other ways to contact Bell Mobility customer service besides the phone. Below we list the best ones, by medium.
Click "Chat with us" under any of the four product categories, and when connected to an agent, ask to be transferred to the mobility department.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Bell Mobility provides this option.
Bell Mobility, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Bell Mobility customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bell Mobility's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bell Mobility agent. This phone number is Bell Mobility's best phone number because 7,014 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-667-0123 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Bell Mobility first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or twitter or web. In total, Bell Mobility has 2 phone numbers. It's not always clear what is the best way to talk to Bell Mobility representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bell Mobility. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bell Mobility. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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