Becton Dickinson Customer Service

Phone Number & Contact Info

Becton Dickinson's Best Phone Number

800-675-0908
Toll-free·Calls Customer Service·Most popular Becton Dickinson number
Q:

How do I talk to a live human at Becton Dickinson?

A:Calling this Becton Dickinson number should go right to a real human being
Q:

Does Becton Dickinson offer 24 hour customer service?

A:Not at this number; hours here are 8:30am-6pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Becton Dickinson Customer Phone Numbers

Technical Support

800-638-8663
Toll-free · Mon-Fri 8:30am-6pm EST · Press 1 ·

Corporate Offices

201-847-6800
Mon-Fri 8:30am-6pm EST · Calling this Becton Dickinson number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Becton Dickinson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Becton Dickinson number should go right to a real human being
In fact, much of this information on this page is superfluous because this Becton Dickinson phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Becton Dickinson operates the call center for this 800-675-0908 phone number 8:30am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Becton Dickinson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Becton Dickinson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Becton Dickinson is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Becton Dickinson

In summation, the best day to call Becton Dickinson is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Becton Dickinson staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Becton Dickinson

If you have time to do a bit of reading before you call Becton Dickinson, we recommend you read over some of our problem-specific articles.

What is Becton Dickinson?

Becton Dickinson is a global medical technology company focused on improving healthcare outcomes. With a rich history dating back over a century, we are known for our innovative solutions in areas such as medical diagnostics, research tools, and drug delivery systems. Our diverse portfolio includes products ranging from syringes and needles to advanced diagnostic instruments and software. By leveraging technology and expertise, we enable healthcare professionals to diagnose, treat, and manage a wide range of medical conditions more effectively. With a customer-centric approach, we aim to enhance patient care and safety, streamline workflows, and improve overall healthcare efficiency. Becton Dickinson is committed to advancing the world of healthcare by constantly pushing boundaries and tackling complex healthcare challenges.

Where is Becton Dickinson headquartered?

Becton Dickinson (BD) is headquartered in Franklin Lakes, New Jersey, USA. Being a global medical technology company, BD operates in more than 190 countries worldwide. Established in 1897, BD focuses on improving healthcare delivery by providing innovative solutions in the areas of medication management, diagnostics, and advanced research and genomics. Its diverse range of products spans from syringes and needles to diagnostic systems and biosciences research instruments. With a commitment to advancing healthcare worldwide, BD's central operations and leadership are based at its Franklin Lakes headquarters in New Jersey, serving as its strategic hub for global operations and continued innovations in healthcare technology.

What is Becton Dickinson's return policy?

Becton Dickinson's return policy allows customers to return products within 30 days of receipt. To be eligible for a return, the product must be unused, in its original packaging, and in a resalable condition. Customers need to contact Becton Dickinson's customer service to initiate the return process and obtain a Return Authorization Number. Once approved, customers can return the product via a shipping method of their choice, bearing the cost unless the return is due to a manufacturer's defect. Becton Dickinson recommends using a trackable shipping method for return shipments. Upon receiving the returned product and confirming its condition, Becton Dickinson will issue a refund to the original payment method, excluding shipping fees. Please note that some products may be subject to additional restocking fees or customer-specific contractual agreements.

Top Becton Dickinson customer service problems

Click the link above to get answers to just about any Becton Dickinson customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Becton Dickinson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Becton Dickinson agent. This phone number is Becton Dickinson's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-675-0908 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Becton Dickinson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Becton Dickinson has 3 phone numbers. It's not always clear what is the best way to talk to Becton Dickinson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Becton Dickinson. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Becton Dickinson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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