How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bank of Hawaii phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Below are some clips we've found from Bank of Hawaii's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Aloha. Welcome to Bank of by phone. Your selection may be made at any time.
For account information or transfers and payments, press one.
For bank card maintenance, press two."
Excerpt from a call with Bank of Hawaii
Sunday, January 21, 2024 3:19 AM
The first phone menu
"Aloha. Welcome to Pickle by Phone. Your selection may be made at any time.
To open a new account, apply for a loan, or for promotions, press five.
For check verification, loan payoff, or information about foreign exchange rates, press six.
For account information or transfers and payments, press one.
For bank card maintenance, press two."
Excerpt from a call with Bank of Hawaii
Tuesday, April 2, 2024 6:18 PM
What are the hours and when should I call?
Bank of Hawaii operates the call center for this 888-643-3888 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bank of Hawaii phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bank of Hawaii staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bank of Hawaii is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Bank of Hawaii is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bank of Hawaii staffs the call center well on Thursday.
Why call this Bank of Hawaii number?
Below is a sample of recent calls to Bank of Hawaii, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about account status: "I'm just calling to inquire about the status of my account since I haven't been using it for about a year now."
- From a call lasting 24m 36s , Jan 21, 2024 3:19 AM
Conclusion and closing notes
This is Bank of Hawaii's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bank of Hawaii agent. This phone number is Bank of Hawaii's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-643-3888 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Bank of Hawaii first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bank of Hawaii has 1 phone number. It's not always clear what is the best way to talk to Bank of Hawaii representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bank of Hawaii. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bank of Hawaii. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.