Updated

BTK Customer Service

Phone Number & Contact Info

BTK's Best Phone Number

+3590800100
Calls Customer Service·Most popular BTK number
Q:

How do I talk to a live human at BTK?

A:Dial *#*#*#.
Q:

Does BTK offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 39 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this BTK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Dial *#*#*#

What are the hours and when should I call?

BTK operates the call center for this +3590800100 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BTK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BTK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call BTK is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call BTK

In summation, the best day to call BTK is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that BTK staffs the call center well on Thursday.

Why Customers Call BTK

If you have time to do a bit of reading before you call BTK, we recommend you read over some of our problem-specific articles.

What does BTK stand for?

BTK stands for "Bind, Torture, Kill." BTK is the nickname given to the notorious serial killer who terrorized Wichita, Kansas, from the 1970s to the 1990s. This moniker is derived from the killer's modus operandi, which involved binding, torturing, and ultimately killing his victims. BTK's real identity remained unknown for several decades, escalating fear and concern within the community. However, in 2005, Dennis Rader was arrested and subsequently identified as the BTK killer. He confessed to ten murders committed between 1974 and 1991, providing gruesome details of his crimes. BTK became a synonymous term for this sadistic killer and remains an infamous and chilling part of criminal history.

What is BTK's return policy?

BTK offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of the purchase date. The item must be in its original packaging, unused, and in a resellable condition. To initiate a return, please contact our customer service team with your order details. Once your return is approved, you will be provided with a return shipping label. Once we receive the returned item, a refund will be issued to the original payment method within 5-7 business days. Please note that shipping and handling fees are non-refundable. We strive to make your shopping experience with BTK as pleasant as possible.

Is international shipping available on BTK?

Yes, international shipping is available on BTK. We understand that our customers come from various parts of the world, and we strive to provide a seamless shopping experience for everyone. With our international shipping services, customers can conveniently purchase and receive their desired products regardless of their location. We partner with trusted global shipping carriers to ensure reliable and efficient delivery of orders. Shipping rates and delivery times may vary depending on the destination country, but we work hard to offer competitive pricing and minimize any delays. Customers can simply select their desired items, provide their shipping details, and proceed to the checkout to enjoy the convenience of international shipping on BTK.

Top BTK customer service problems

Click the link above to get answers to just about any BTK customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is BTK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BTK agent. This phone number is BTK's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +3590800100 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call BTK first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BTK has 1 phone number. It's not always clear what is the best way to talk to BTK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for BTK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BTK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare BTK Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated