BNY Mellon Shareowner Services Customer Service

Phone Number & Contact Info

BNY Mellon Shareowner Services's Best Phone Number

800-432-0140
Toll-free·Calls Customer Service·Most popular BNY Mellon Shareowner Services number
Q:

How do I talk to a live human at BNY Mellon Shareowner Services?

A:Press # - you must say the company name of your inquiry
Q:

Does BNY Mellon Shareowner Services offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this BNY Mellon Shareowner Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press # - you must say the company name of your inquiry

What are the hours and when should I call?

BNY Mellon Shareowner Services operates the call center for this 800-432-0140 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BNY Mellon Shareowner Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BNY Mellon Shareowner Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call BNY Mellon Shareowner Services is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call BNY Mellon Shareowner Services

In summation, the best day to call BNY Mellon Shareowner Services is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that BNY Mellon Shareowner Services staffs the call center well on Friday.

Why Customers Call BNY Mellon Shareowner Services

If you have time to do a bit of reading before you call BNY Mellon Shareowner Services, we recommend you read over some of our problem-specific articles.

How do I update my personal information?

To update your personal information with BNY Mellon Shareowner Services, you can do so by accessing your account online or by contacting a representative directly. Simply log in to your account and navigate to the section where you can update your information. If you prefer to speak with someone directly, you can reach out to our customer service team who will assist you in updating your personal details. It is important to keep your information current to ensure that you receive important communications and updates regarding your account.

Top BNY Mellon Shareowner Services customer service problems

Click the link above to get answers to just about any BNY Mellon Shareowner Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is BNY Mellon Shareowner Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BNY Mellon Shareowner Services agent. This phone number is BNY Mellon Shareowner Services's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-432-0140 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call BNY Mellon Shareowner Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BNY Mellon Shareowner Services has 1 phone number. It's not always clear what is the best way to talk to BNY Mellon Shareowner Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for BNY Mellon Shareowner Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BNY Mellon Shareowner Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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