BENEFEDS Customer Service

Phone Number & Contact Info

BENEFEDS's Best Phone Number

Toll-free·Customer Service·No access to a live rep

BENEFEDS's Best Contact Information


How do I talk to a live human at BENEFEDS?

You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through email or their website.

Does BENEFEDS offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

How to contact BENEFEDS Customer Service

There are other ways to contact BENEFEDS customer service besides the phone. Below we list them by medium, from most to least popular.

BENEFEDS Customer Email Addresses

Service@BENEFEDS.com - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and BENEFEDS will reply our your email.

Customer Help Desk / Web Support

benefeds.com - Customer Service
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- BENEFEDS customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with BENEFEDS?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with BENEFEDS, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.


BENEFEDS is an abbreviation for Benefits Enrollment for the Federal Employees Dental and Vision Insurance Program. It is a secure and convenient online platform that allows federal employees and retirees to enroll in dental and vision insurance plans. BENEFEDS serves as the central enrollment system for the Federal Employees Dental and Vision Insurance Program (FEDVIP), which offers comprehensive dental and vision coverage to eligible federal employees and annuitants. This system provides a simple and streamlined process for individuals to browse and select from a variety of nationwide dental and vision plans. BENEFEDS ensures transparency, affordability, and accessibility to federal employees, retirees, and their eligible family members, helping them make informed decisions about their dental and vision insurance needs.

What types of benefits are offered through BENEFEDS?

BENEFEDS offers a wide range of benefits to federal employees and retirees. These benefits include dental and vision insurance, as well as a flexible spending account (FSA) for healthcare and dependent care expenses. Additionally, BENEFEDS provides access to the Federal Employees Dental and Vision Insurance Program (FEDVIP), which offers a variety of plans and coverage options to meet individuals' specific needs. The dental insurance covers preventive care, orthodontics, and major services, while the vision insurance includes coverage for eye exams, eyeglasses, and contact lenses. The FSA enables participants to set aside pre-tax dollars to cover out-of-pocket healthcare and dependent care expenses. BENEFEDS strives to provide comprehensive benefits to federal employees, ensuring they have access to essential healthcare services and coverage for themselves and their dependents.

Top BENEFEDS customer problems and solutions

Click the link above to get answers to just about any BENEFEDS customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this BENEFEDS number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Press 2 at the first menu. Next, you must choose an option 1-3.
Here is how our research team describes the way the BENEFEDS phone system greets you: Are you enrolled in a Benefeds plan? Please say yes or no.

Conclusion and closing notes

This is BENEFEDS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BENEFEDS agent. This phone number is BENEFEDS's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no BENEFEDS customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 877-888-3337 for, including Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer support issues. The BENEFEDS call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, BENEFEDS has 1 phone number. It's not always clear what is the best way to talk to BENEFEDS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for BENEFEDS. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BENEFEDS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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