Does Automobile Club of Southern California offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm PST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
Automobile Club of Southern California Customer Phone Numbers
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Automobile Club of Southern California below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Automobile Club of Southern California phone number to document the phone system.
Here is how our research team describes the way the Automobile Club of Southern California phone system greets you: Thank you for calling AAA. If this is an emergency, please hang up and dial 911. Are you calling from California?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3, then follow prompts.
Below are some clips we've found from Automobile Club of Southern California's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling AAA. If this is an emergency, please hang up and dial nine one one.
For calling AAA. Your call may be recorded or monitored for quality assurance."
Excerpt from a call with Automobile Club of Southern California
Wednesday, January 3, 2024 11:39 PM
They may need the phone number on your account
"Thank you for calling AAA. If this is an emergency, please hang up and dial nine one one.
Hello.
Thank you for calling AAA Northeast.
To assist you with your road service request, we have just sent you a link to your mobile phone."
Excerpt from a call with Automobile Club of Southern California
Tuesday, November 5, 2024 9:13 PM
They may ask you to enter information with the dial pad
"The link will allow you quickly place a road service request using your smartphone.
This is the fastest way to initiate a road service request.
Simply enter the phone and follow the directions in the link."
Excerpt from a call with Automobile Club of Southern California
Tuesday, February 13, 2024 10:48 PM
They may ask you to say or enter information
"The link will allow you to quickly place a road service request using your smartphone.
This is the fastest way to initiate a road service request.
Simply hang up the phone and follow the directions in the link.
If you'd like to speak with a member service counselor, please stay on the line for the next available counselor.
Please tell me your sixteen digit number ID number."
Excerpt from a call with Automobile Club of Southern California
Tuesday, November 5, 2024 9:13 PM
What are the hours and when should I call?
Automobile Club of Southern California operates the call center for this 800-222-4357 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 352 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Automobile Club of Southern California call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Automobile Club of Southern California phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Automobile Club of Southern California staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Automobile Club of Southern California is Thursday.The most busy day to call is Monday, which averages 67% more phone calls by comparison.Again, this is based on a sample of 352 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call Automobile Club of Southern California
In summation, the best day to call Automobile Club of Southern California is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Automobile Club of Southern California staffs the call center well on Thursday.
Why Customers Call Automobile Club of Southern California
Below is a sample of recent calls to Automobile Club of Southern California, and their purpose. Are any of these similar to the reason you are trying to call?
Homeowner insurance coverage inquiry: "I have a question regarding water damage on my toilet, wondering if the insurance covers it."
- From a call lasting 8m 5s , Apr 2, 2024 11:27 PM
Verify membership status: "I'm not sure if I'm still an added family member on my parents' AAA account."
- From a call lasting 4m 3s , Apr 2, 2024 4:48 PM
Clarification on towing coverage: "I just requested a tow, and then when the tow guy here he said that you guys don't cover towing from house to house, and then he left."
- From a call lasting 15m 48s , Mar 27, 2024 7:31 PM
Duplicate DMV renewal notice: "I think my DMV renewal notice went to the wrong address, can I get a duplicate?"
- From a call lasting 6m 7s , Mar 27, 2024 5:28 PM
More Automobile Club of Southern California Customer Service Contacts
There are of course other ways to contact Automobile Club of Southern California customer service besides the phone. Below we list the best ones, by medium.
Automobile Club of Southern California Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Automobile Club of Southern California customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Automobile Club of Southern California's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Automobile Club of Southern California agent. This phone number is Automobile Club of Southern California's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-4357 include and other customer service issues. Rather than trying to call Automobile Club of Southern California first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Automobile Club of Southern California has 2 phone numbers. It's not always clear what is the best way to talk to Automobile Club of Southern California representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Automobile Club of Southern California. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Automobile Club of Southern California. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.