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AutoNation Customer Service

Phone Number & Contact Info

AutoNation's Best Phone Number

954-769-6000
Calls Corporate Offices·Most popular AutoNation number
Q:

How do I talk to a live human at AutoNation?

A:Press 9
Q:

Does AutoNation offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AutoNation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 9
Here is how our research team describes the way the AutoNation phone system greets you: Corporate directory, press 1. Know your party's extension, press 2. For e-commerce or information technology, press 3. Human resources, press 4. Purchasing, press 5. Marketing, press 6. Accounts payable, press 7. To leave a message in our general mailbox, press 8. For customer service, press 9.

What are the hours and when should I call?

AutoNation operates the call center for this 954-769-6000 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,223 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AutoNation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AutoNation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AutoNation is Friday. The most busy day to call is Monday. Again, this is based on a sample of 1,223 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call AutoNation

In summation, the best day to call AutoNation is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AutoNation staffs the call center well on Friday.

Why Customers Call AutoNation

If you have time to do a bit of reading before you call AutoNation, we recommend you read over some of our problem-specific articles.

What is Autonation?

Autonation is the largest automotive retailer in the United States. With over 300 locations nationwide, it offers a wide selection of new and pre-owned vehicles from various popular brands. Autonation aims to provide customers with a hassle-free car buying experience by offering transparent pricing and no-haggle policies. In addition to sales, Autonation also provides automotive services, including maintenance, repairs, and genuine parts. They boast a team of highly trained technicians and state-of-the-art facilities to ensure quality service. Autonation's commitment to customer satisfaction is evident through their dedicated customer service team that assists with any inquiries or concerns. With their extensive inventory, convenient services, and commitment to customer satisfaction, Autonation is the go-to destination for all automotive needs.

Where are Autonation dealerships located?

Autonation dealerships are strategically located across the United States, with a broad presence in over 18 states. We have a strong dealership network, including California, Florida, Texas, New York, and Illinois, among others. This ensures convenient access to our services and products, regardless of your location. Whether you reside in bustling metropolitan cities or in suburban areas, Autonation aims to provide easy accessibility. Our extensive geographic reach allows us to serve customers from coast to coast, offering a wide range of new and pre-owned vehicles, as well as comprehensive automotive services. To find the nearest Autonation dealership to you, simply visit our website or contact our customer service team. We strive to bring our exceptional car-buying experience to all corners of the country.

What is Autonation's return policy?

Autonation has a transparent and customer-friendly return policy. If you are not fully satisfied with your vehicle purchase, you have the flexibility to return it within a period of 5 days or for up to 250 miles, whichever comes first. As part of the return process, you will receive a full refund of the purchase price, with no hidden fees or restocking charges. To ensure a smooth return experience, it is recommended to bring back the vehicle in its original condition with all the required documentation. Autonation strives to provide exceptional service, and this return policy allows customers to make confident purchasing decisions and ensures their utmost satisfaction with their vehicle choice.

Top AutoNation customer service problems

Click the link above to get answers to just about any AutoNation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More AutoNation Customer Service Contacts

There are of course other ways to contact AutoNation customer service besides the phone. Below we list the best ones, by medium.

AutoNation Customer Help Desk / Web Support

autonation.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- AutoNation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is AutoNation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AutoNation agent. This phone number is AutoNation's best phone number because 7,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 954-769-6000 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call AutoNation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AutoNation has 1 phone number. It's not always clear what is the best way to talk to AutoNation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AutoNation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AutoNation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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