Auto-Owners Insurance Customer Service

Phone Number & Contact Info

Auto-Owners Insurance's Best Phone Number

517-323-1200
Calls Customer Service·Most popular Auto-Owners Insurance number
Q:

How do I talk to a live human at Auto-Owners Insurance?

A:Calling this Auto-Owners Insurance number should go right to a real human being
Q:

Does Auto-Owners Insurance offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4:30pm EST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Auto-Owners Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Auto-Owners Insurance number should go right to a real human being
In fact, much of this information on this page is superfluous because this Auto-Owners Insurance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Auto-Owners Insurance operates the call center for this 517-323-1200 phone number Mon-Fri 8am-4:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Auto-Owners Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Auto-Owners Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Auto-Owners Insurance is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Auto-Owners Insurance

In summation, the best day to call Auto-Owners Insurance is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Auto-Owners Insurance number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Auto-Owners Insurance

If you have time to do a bit of reading before you call Auto-Owners Insurance, we recommend you read over some of our problem-specific articles.

What is the payment process for Auto-Owners Insurance?

The payment process for Auto-Owners Insurance is quick and convenient. Upon receiving your policy, you can choose to pay your premiums either in full or through installments. For those opting for installments, Auto-Owners Insurance offers flexible payment plans, allowing you to pay monthly, quarterly, or semi-annually. Payments can be made online through their secure website, through their mobile app, or via mail. Auto-Owners Insurance also offers automatic payments, where your premiums can be automatically deducted from your bank account, providing you with peace of mind and saving you time. Should you have any questions or concerns regarding your payment process, their customer service team is readily available to assist you.

What discounts are available for Auto-Owners Insurance customers?

Auto-Owners Insurance offers a range of discounts to its customers to help them save on their insurance premiums. These discounts include multi-policy discounts for customers who have multiple policies with Auto-Owners, such as home and auto insurance. There are also discounts available for customers who insure more than one vehicle with Auto-Owners. Good student discounts are offered for students who maintain good grades, and there are discounts available for customers who take defensive driving courses. Auto-Owners also offers discounts for customers who have certain safety features installed in their vehicles, such as anti-lock brakes or passive restraint systems. Additionally, there are discounts for customers who have been with Auto-Owners for a certain period of time, as well as discounts for customers who are retired or over a certain age.

What types of insurance coverage does Auto-Owners Insurance offer?

Auto-Owners Insurance offers a wide range of insurance coverage options to ensure comprehensive protection for its policyholders. Their coverage options include auto insurance, providing liability and property damage coverage for personal and commercial vehicles. Homeowners insurance is also available, safeguarding homes and property against various risks such as fire, theft, and natural disasters. Additionally, they offer business insurance, protecting businesses from potential liabilities and property damage. Auto-Owners Insurance also provides life insurance, offering financial security and protection for loved ones in the event of the policyholder's passing. Other coverage options include renters insurance, personal umbrella policies, and various specialty insurance options. With Auto-Owners Insurance, customers can choose the coverage that best suits their individual needs and enjoy peace of mind knowing they are well-protected.

Top Auto-Owners Insurance customer service problems

Click the link above to get answers to just about any Auto-Owners Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Auto-Owners Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Auto-Owners Insurance agent. This phone number is Auto-Owners Insurance's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 517-323-1200 include and other customer service issues. Rather than trying to call Auto-Owners Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Auto-Owners Insurance has 1 phone number. It's not always clear what is the best way to talk to Auto-Owners Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Auto-Owners Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Auto-Owners Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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