To check the status of an auto insurance claim with 21st Century, customers can typically start by visiting their official website. There, they may find a dedicated section for claims where they can log in to their account or enter their claim number for updates. In many cases, claims can be tracked online, providing insights into the progress and any required actions on the customer's part. Additionally, some customers may opt to contact the claims department directly by phone or through any available customer service channels listed on the website. It is essential for customers to have their policy or claim information ready for reference when inquiring about their claim status. Checking the website is often the fastest way to get the latest information about an ongoing claim.