Audiovox Customer Service

Phone Number & Contact Info

Audiovox's Best Phone Number

Toll-free·Calls Customer Service·Most popular Audiovox number

How do I talk to a live human at Audiovox?

A:Press 4 then wait on the line

Does Audiovox offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Audiovox phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 then wait on the line
Below are some clips we've found from Audiovox's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Vox International.
For in vehicle product support, please press one.
For all other product support, please press two."
Excerpt from a call with Audiovox
Thursday, January 4, 2024 8:26 PM

What are the hours and when should I call?

Audiovox operates the call center for this 800-645-4994 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 322 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Audiovox phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Audiovox staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Audiovox is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 322 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Audiovox

In summation, the best day to call Audiovox is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Audiovox staffs the call center well on Tuesday.

Why Customers Call Audiovox

If you have time to do a bit of reading before you call Audiovox, we recommend you read over some of our problem-specific articles.

What are Audiovox's main products?

Audiovox offers an extensive range of high-quality electronic products catering to various consumer needs. Our main products encompass a diverse selection of automotive, consumer electronics, and mobile device solutions. We specialize in manufacturing and distributing innovative car entertainment systems, including in-dash multimedia receivers, overhead and headrest DVD/entertainment systems, and automotive safety & security products like remote starters and vehicle tracking devices. Additionally, we offer a comprehensive range of consumer electronics such as home theater systems, portable DVD players, headphones, speakers, and streaming devices. Moreover, Audiovox delivers cutting-edge mobile solutions, including smartphone accessories like charging cables, power banks, and protective cases. With this robust lineup, we strive to enhance your driving experience, simplify your audiovisual needs, and provide versatile mobile solutions while consistently maintaining exceptional quality and design.

What is Audiovox's return policy?

Audiovox offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days from the original date of purchase. To be eligible for a return, the item must be in its original condition and packaging, accompanied by a receipt or proof of purchase. However, certain products such as software, opened personal care items, and downloadable content are non-returnable. Shipping costs for returns are the responsibility of the customer, unless the return is due to a defective or incorrect product. Audiovox also strictly adheres to the manufacturer's warranty policy. For further details and assistance with returns, please contact our customer support team.

Do Audiovox's products come with a warranty?

Yes, Audiovox's products come with a warranty. We understand the importance of customer satisfaction and ensure that our products are reliable and of high quality. All Audiovox products are covered by a warranty, which provides assurance and peace of mind to our customers. Our warranty guarantees that our products will be free from defects in materials and workmanship for a specified period after the date of purchase. However, please note that the duration of the warranty can vary depending on the specific product. For more detailed information regarding the warranty period and coverage, please refer to the product documentation or contact our customer support team. We are committed to providing excellent after-sales service and ensuring that our customers receive the best possible experience with Audiovox's products.

Top Audiovox customer service problems

Click the link above to get answers to just about any Audiovox customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Audiovox Customer Service Contacts

There are of course other ways to contact Audiovox customer service besides the phone. Below we list the best ones, by medium.

Audiovox Customer Service Live Chat

audiovoxproducts.com - Customer Service
Must create account to see Chat option. Worthless, will tell you that it you are in the queue, no one answers, and then it will tell you that no one is available (this is during hours that they say chat is available, tried repeatedly without success)
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Audiovox provides this option.

Audiovox Customer Help Desk / Web Support

audiovoxproducts.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Audiovox customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Audiovox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Audiovox agent. This phone number is Audiovox's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-645-4994 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Audiovox first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Audiovox has 1 phone number. It's not always clear what is the best way to talk to Audiovox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Audiovox. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Audiovox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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