Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ask J&P will reply our your email.
How should I prepare for my conversation with Ask J&P?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Ask J&P, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Our return policy at Ask J&P allows customers to return any unused and unopened products within 30 days of purchase for a full refund. We understand that sometimes a product might not meet your expectations or you may have changed your mind. In order to return a product, simply contact our customer service team and provide your order details. We will then guide you through the process and provide you with a return merchandise authorization (RMA) number. Please note that shipping charges are non-refundable and the customer is responsible for return shipping fees. Once we have received and inspected the returned product, we will issue the refund within 5 business days. For detailed information regarding our return policy, please refer to our website or contact our customer service team.
Ask J&P accepts various payment methods to provide convenience to its users. We currently accept major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to pay through PayPal for a seamless and secure transaction experience. Our payment system ensures that your personal information is encrypted and protected throughout the process. Please note that we do not accept cash or checks as payment methods. By offering a range of trusted options, Ask J&P aims to cater to a wide audience and ensure a smooth payment process for all users.
Yes, there are various discounts and promotions available at Ask J&P. We understand the importance of providing value to our customers. We frequently run special promotions and offer discounts on selected products. These promotions may include seasonal sales, bundle offers, or exclusive discounts for loyal customers. To stay updated on the latest discounts and promotions, we recommend subscribing to our newsletter or following us on social media platforms. Additionally, we also have a rewards program where customers can earn points on their purchases and redeem them for future discounts. At Ask J&P, we strive to offer competitive prices and exciting promotions to ensure our customers get the best value for their money.
Click the link above to get answers to just about any Ask J&P customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see Ask J&P's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Ask J&P agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Ask J&P anyways and help you with your issue. Over the last 18 months, 64,530 customers like you have come in search of a phone number for Ask J&P and helped us confirm they don't have one. Common reasons that people try to call Ask J&P customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Ask J&P first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email. Unfortunately, right now Ask J&P doesn't have any phone numbers. It's not always clear what is the best way to talk to Ask J&P representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Ask J&P Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Ask J&P, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Ask J&P customers like yourself.
GetHuman does not provide call center services or customer support operations for Ask J&P. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ask J&P. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.