How long does it take to receive a refund?

The time it takes to receive a refund from Ask J&P depends on several factors. Typically, once a refund is approved, it takes about 3-5 business days for the funds to be credited back to the original payment method. However, this timeframe may vary depending on your financial institution's processing time. Additionally, if the refund involves returning a physical product, the time it takes for you to ship the item back and for it to reach our warehouse should be considered. Once the returned item is received and processed, the refund will be initiated. In some cases, it may take an extra 1-2 business days for the refund to reflect in your account. Rest assured, we strive to handle refunds promptly and efficiently to provide a seamless experience for our valued customers.