Armed Forces Bank Customer Service

Phone Number & Contact Info

Armed Forces Bank's Best Phone Number

Toll-free·Calls Customer Service·Most popular Armed Forces Bank number

How do I talk to a live human at Armed Forces Bank?

A:Must enter account # to be transferred to a representative.

Does Armed Forces Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Armed Forces Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must enter account # to be transferred to a representative.
Here is how our research team describes the way the Armed Forces Bank phone system greets you: To access your account, please enter your account number or say your account number one digit at a time.
Below are some clips we've found from Armed Forces Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"I didn't find a match. Let's try again. Please enter your account number followed by the pound sign."
Excerpt from a call with Armed Forces Bank
Sunday, April 7, 2024 2:10 PM

They may ask you to say or enter information

"And what type of account is this? Thanks.
And your telebank PIN?
Didn't find a match. Let's try again. Please enter your account number, followed by the pound sign, or say it one digit at a time."
Excerpt from a call with Armed Forces Bank
Sunday, April 7, 2024 2:10 PM

The first phone menu

"Welcome to Armed Forces Bank. To access your account, please enter your account number, followed by the pound sign, or say it one digit at a time. Otherwise, say more options. Sorry. I didn't hear anything. Please enter your account number followed by the pound sign, or say it one digit at a time.
Otherwise, say more options or press one.
You can also say customer service or press zero."
Excerpt from a call with Armed Forces Bank
Friday, March 29, 2024 7:51 PM

What are the hours and when should I call?

Armed Forces Bank operates the call center for this 888-929-2265 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Armed Forces Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Armed Forces Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Armed Forces Bank is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Armed Forces Bank

In summation, the best day to call Armed Forces Bank is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Armed Forces Bank staffs the call center well on Wednesday.

Why Customers Call Armed Forces Bank

If you have time to do a bit of reading before you call Armed Forces Bank, we recommend you read over some of our problem-specific articles.

Can I access my Armed Forces Bank account online?

Yes, customers of Armed Forces Bank can conveniently access their accounts online. The bank offers a secure and user-friendly online banking platform that allows customers to manage their accounts anytime and anywhere. By logging into their online banking account, customers can easily view their account balance, pay bills, transfer funds, and review transaction history. Additionally, Armed Forces Bank's online banking platform provides a variety of useful features such as mobile banking, eStatements, and the ability to set up alerts for account activity. With, customers can experience the convenience and accessibility of managing their bank account online, ensuring they have full control over their finances while serving in the Armed Forces.

What types of accounts does Armed Forces Bank offer?

Armed Forces Bank offers a range of accounts tailored to the specific needs of military personnel. We understand the unique financial situations faced by service members, veterans, and their families. Our account options include checking accounts, savings accounts, certificates of deposit (CDs), and money market accounts. The checking accounts offer convenient features such as mobile banking and free online bill pay. Savings accounts provide competitive interest rates to help you grow your savings. CDs offer fixed interest rates and terms, allowing you to lock in your money for a specific period. Our money market accounts combine the flexibility of a savings account with higher interest rates, providing a balance between accessibility and growth. At Armed Forces Bank, we strive to provide comprehensive banking solutions to support the financial well-being of military personnel.

What fees does Armed Forces Bank charge for its services?

Armed Forces Bank offers a range of services to meet the specific needs of our customers, and as with any financial institution, certain fees may apply. However, the fees charged by Armed Forces Bank vary depending on the type of service and account you hold. Our fees encompass a variety of services, such as account maintenance, ATM usage, wire transfers, overdrafts, and more. We strive to provide transparent and competitive fee structures. The specific details and fee schedules for our services can be found on our website or by contacting our customer service team. We understand the importance of managing your finances efficiently, and we are committed to ensuring that our fee structures align with the needs of our valued customers.

Top Armed Forces Bank customer service problems

Click the link above to get answers to just about any Armed Forces Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Armed Forces Bank Customer Service Contacts

There are of course other ways to contact Armed Forces Bank customer service besides the phone. Below we list the best ones, by medium.

Armed Forces Bank Customer Email Addresses - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Armed Forces Bank will reply our your email.

Armed Forces Bank Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Armed Forces Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Armed Forces Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Armed Forces Bank agent. This phone number is Armed Forces Bank's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-929-2265 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Armed Forces Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Armed Forces Bank has 1 phone number. It's not always clear what is the best way to talk to Armed Forces Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Armed Forces Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Armed Forces Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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