Arizona Department of Economic Security Customer Service

Phone Number & Contact Info

Arizona Department of Economic Security's Best Phone Number

855-432-7587
Toll-free·Calls Customer Service·Most popular Arizona Department of Economic Security number
Q:

How do I talk to a live human at Arizona Department of Economic Security?

A:Press 1, then 6, then 4.
Q:

Does Arizona Department of Economic Security offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

Arizona Department of Economic Security Customer Phone Numbers

Member Services

800-352-8401
Toll-free · Mon-Fri 8am-5pm EST · Press 1, then 6, then 4. ·

Corporate Offices

602-542-9935
Mon-Fri 8am-5pm EST · Press 1, 1, then 1 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Arizona Department of Economic Security phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 6, then 4.
Below are some clips we've found from Arizona Department of Economic Security's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome. You have reached the customer support center for HEA plus. Access and the Department of Economic Security Family Assistance Administration. EBT benefit theft is on the rise. To keep your benefits safe, here are a few simple tips. Never give your card to anyone else. Never give your PIN to anyone else. When you are not using your card, you can freeze it at w w w dot e b t edge dot com or to the EBT Edge app. We recommend you turn off and block out of state and Internet transactions using the EBT Edge app when you don't need them. To continue in English, press one. If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, press one."
Excerpt from a call with Arizona Department of Economic Security
Tuesday, January 2, 2024 7:44 PM

They may need the phone number on your account

"If this is correct, please enter your phone number starting with the area code."
Excerpt from a call with Arizona Department of Economic Security
Monday, March 18, 2024 9:38 PM

They may ask you to enter information with the dial pad

"Welcome. You have reached the customer support center for ATA plus access and the Department of Economic Security Family Assistance Administration.
To continue in English, press one.
If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, Press one if you are a government please enter your date of birth by using month, day,"
Excerpt from a call with Arizona Department of Economic Security
Tuesday, April 2, 2024 7:23 PM

The first phone menu

"Welcome. You have reached the customer support center for ATA plus access and the Department of Economic Security Family Assistance Administration.
To continue in English, press one.
For any other language, press three."
Excerpt from a call with Arizona Department of Economic Security
Friday, May 24, 2024 10:43 PM

After you press 1

"EBT benefit theft is on the rise. To keep your benefits safe, here are a few simple tips. Never give your card to anyone else. Never give your PIN to anyone else. When you are not using your card, you can freeze it at w w w dot e b t edge dot com or to the EBT Edge app. We recommend you turn off and block out of state and Internet transactions using the EBT Edge app when you don't need them. To report fraud, press five. To repeat these options, press eight.
If you are a customer calling to apply for benefits, check status, complete an interview, or report a change, press one.
If you are a government agency, outside of Arizona, press two."
Excerpt from a call with Arizona Department of Economic Security
Tuesday, February 13, 2024 5:08 PM

What are the hours and when should I call?

Arizona Department of Economic Security operates the call center for this 855-432-7587 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 280 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Arizona Department of Economic Security phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Arizona Department of Economic Security staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Arizona Department of Economic Security is Thursday. The most busy day to call is Monday, which averages 73% more phone calls by comparison. Again, this is based on a sample of 280 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Arizona Department of Economic Security

In summation, the best day to call Arizona Department of Economic Security is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Arizona Department of Economic Security staffs the call center well on Thursday.

Why Customers Call Arizona Department of Economic Security

If you have time to do a bit of reading before you call Arizona Department of Economic Security, we recommend you read over some of our problem-specific articles.

How Do I Claim Unemployment Benefits with the Arizona Department of Economic Security?

Very few people enjoy job loss, as it's inconvenient and worry can run rampant in your thoughts but knowing what you need to apply for benefits can make life easier. From there, it's a matter of taking it one day at a time after you apply for benefits online, by phone or mail or fax.

How Do I Apply for Unemployment Benefits with the Arizona Department of Economic Security?

Before you apply for unemployment benefits, first confirm that you meet the eligibility requirements. You can apply online if you have a stable internet access or simply contact Arizona department of economic security to apply.

How Do I Check My Unemployment Benefits with the Arizona Department of Economic Security?

As an employed worker, you can check your unemployment benefit with Arizona department of economic security online. Consequently, you can contact the department via the phone number given. Continue filing your weekly claim to continue enjoying your benefit payments. Failing to do so can lead to termination of your benefit payment.

Top Arizona Department of Economic Security customer service problems

Click the link above to get answers to just about any Arizona Department of Economic Security customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Arizona Department of Economic Security, and their purpose. Are any of these similar to the reason you are trying to call?
Updating contact information: "I currently I'm homeless. So I do stay on the street."
- From a call lasting 93m 1s , Mar 18, 2024 9:38 PM
Updating account information: "Providing updated contact and address details for account."
- From a call lasting 54m 2s , Mar 12, 2024 3:36 PM
Questions about payment changes: "I was just wondering what the heck happened, it went from, like, two fourteen to twenty eight dollars."
- From a call lasting 54m 37s , Mar 11, 2024 11:32 PM

More Arizona Department of Economic Security Customer Service Contacts

There are of course other ways to contact Arizona Department of Economic Security customer service besides the phone. Below we list the best ones, by medium.

Arizona Department of Economic Security Customer Help Desk / Web Support

azdes.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Arizona Department of Economic Security customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Arizona Department of Economic Security's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Arizona Department of Economic Security agent. This phone number is Arizona Department of Economic Security's best phone number because 2,760 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-432-7587 include SNAP benefits, Speak to an agent, Apply for assistance and other customer service issues. Rather than trying to call Arizona Department of Economic Security first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Arizona Department of Economic Security has 3 phone numbers. It's not always clear what is the best way to talk to Arizona Department of Economic Security representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Arizona Department of Economic Security. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Arizona Department of Economic Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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