How do I talk to a live human at Apex Tool Company?
A:Calling this Apex Tool Company number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Apex Tool Company for you.
Q:
Does Apex Tool Company offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Apex Tool Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Apex Tool Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Apex Tool Company number should go right to a real human being
In fact, much of this information on this page is superfluous because this Apex Tool Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Apex Tool Company operates the call center for this 800-234-1516 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Apex Tool Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Apex Tool Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Apex Tool Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Apex Tool Company is Monday.The most busy day to call is Thursday, which averages 188% more phone calls by comparison.Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
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Thu
Busiest
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Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Apex Tool Company is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Apex Tool Company staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Apex Tool Company
If you have time to do a bit of reading before you call Apex Tool Company, we recommend you read over some of our problem-specific articles.
Yes, Apex Tool Company provides a warranty for their products. They stand behind the quality and reliability of their tools, ensuring customer satisfaction. Apex Tool Company offers a limited lifetime warranty on most of their products, guaranteeing that they are free from defects in material and workmanship under normal use. If a product is found to be defective, Apex Tool Company will either repair or replace it at their discretion. However, the warranty does not cover damage due to misuse, abuse, or normal wear and tear. To claim warranty services, customers need to provide proof of purchase. Apex Tool Company’s warranty reflects their commitment to delivering high-quality tools that meet or exceed customer expectations.
The Apex Tool Company, established in 1919, has a rich history of providing reliable and innovative hand tools and power tools. Beginning as a small wrench manufacturer in Dayton, Ohio, Apex rapidly expanded its product line to include a diverse array of tools for various industries. Over the years, the company has consistently embraced cutting-edge technologies and industry advancements to cater to the evolving needs of professionals and DIY enthusiasts. Through strategic acquisitions and partnerships, Apex has consolidated its position as a global leader in the tool industry, delivering high-quality products globally. With a century of expertise, Apex remains committed to delivering exceptional customer service, unmatched quality, and continuous innovation, making it an industry pioneer and trusted partner for all tool-related needs.
Apex Tool Company offers a wide range of high-quality tools and equipment for various industries and applications. Our extensive product portfolio includes hand tools, power tools, cutting tools, torque tools, and tool storage solutions. We provide a comprehensive selection of wrenches, pliers, screwdrivers, hammers, drills, saws, and many more tools essential for construction, automotive, industrial, and DIY projects. Our cutting tools encompass blades, knives, and saws suitable for different materials and precision cutting tasks. Additionally, our torque tools offer accurate and reliable torque control for fastening applications. With our innovative tool storage solutions, customers can organize and protect their tools efficiently. Apex Tool Company is committed to delivering excellent products that meet the demands of professionals and enthusiasts alike.
Click the link above to get answers to just about any Apex Tool Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Apex Tool Company, and their purpose. Are any of these similar to the reason you are trying to call?
Replacement wheel request: "I need a replacement wheel."
- From a call lasting 46s , Oct 16, 2024 4:27 PM
Applying coupon code: "I signed up but didn't add the coupon code, can I apply it before entering credit card?"
- From a call lasting 1m 56s , Jun 28, 2024 2:50 PM
Information about why customers call Apex Tool Company is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Apex Tool Company will reply our your email.
Apex Tool Company Customer Help Desk / Web Support
As a last, sometimes only, resort- Apex Tool Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Apex Tool Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Apex Tool Company agent. This phone number is Apex Tool Company's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-1516 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Apex Tool Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email or phone. In total, Apex Tool Company has 1 phone number. It's not always clear what is the best way to talk to Apex Tool Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Apex Tool Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Apex Tool Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.