Animal Jam Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Animal Jam customer support.

Animal Jam's Best Contact Information


How do I contact Animal Jam customer service?

A:Animal Jam does not have a customer service phone number, but you can contact them through email or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Animal Jam offer 24 hour customer service?

A:Not by phone. But you can contact Animal Jam 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Animal Jam Customer Service

There are other ways to contact Animal Jam customer service besides the phone. Below we list them by medium, from most to least popular.

Animal Jam Customer Email Addresses - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Animal Jam will reply our your email.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Animal Jam customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Animal Jam?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Animal Jam, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What are the system requirements to play Animal Jam?

To play Animal Jam, you will need a computer or mobile device with certain system requirements. For Windows users, the minimum requirements include Windows 7 or later, at least 1GB of RAM, and a processor with a clock speed of 1.7GHz or higher. Mac users should have OS X 10.9 or later, 1GB of RAM, and a processor with the same clock speed as Windows users. As for mobile devices, Animal Jam is compatible with iOS version 10.0 or later for Apple devices, and Android 4.4 and up for Android devices. It is important to ensure that you have a stable internet connection as well. By meeting these requirements, you'll be ready to explore the virtual world of Animal Jam with ease!

Are there any age restrictions to play Animal Jam?

Yes, Animal Jam has age restrictions to ensure a safe and appropriate gaming environment for all players. The game is designed for children aged 7 to 12 years old. However, older players can also enjoy the game by joining the Animal Jam Classic version, which is more suitable for ages 13+. The age restrictions are in place to provide an age-appropriate community, as well as to comply with child protection laws and regulations. By implementing these age limits, Animal Jam aims to create an enjoyable and secure environment where players can interact, learn, and have fun while exploring the virtual world of animals.

How Do I Get a Refund from Animal Jam?

This article outlines how to request an Animal Jam refund. If you are an Animal Jam customer in need of a refund, this guide will help you. The article explains whether your purchase is eligible for a refund, how to submit a refund request online, what information you need to complete your request, and how to proceed if these tips do not work.

Top Animal Jam customer problems and solutions

Click the link above to get answers to just about any Animal Jam customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Animal Jam's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Animal Jam agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Animal Jam anyways and help you with your issue. Over the last 18 months, 14,466 customers like you have come in search of a phone number for Animal Jam and helped us confirm they don't have one. Common reasons that people try to call Animal Jam customer support department include Update Account Info, Hacked Account, Recover Account, Delete Account, Disabled Account and other customer service issues. Rather than trying to call Animal Jam first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now Animal Jam doesn't have any phone numbers. It's not always clear what is the best way to talk to Animal Jam representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Animal Jam Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Animal Jam, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Animal Jam customers like yourself.

GetHuman does not provide call center services or customer support operations for Animal Jam. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Animal Jam. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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