Amtrak Purchasing Phone Number

Hold time now: 16 mins (avg 10)
Best time to call: 8:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "It's something else" OR Press 0 when automated options begin.
This is not the most popular Amtrak phone number (it's ranked #2). Most customers call 877-444-4773 for support: Click here for best option

Other customers got on the phone recently because:

How many hours will it take to arrive to los Angeles California from Oklahoma City
How long will it take to depart from oklahoma city to los Angeles California
I need to know the cost of roomette Fare plus motorcycle, and coach plus motorcycle
I need to make a change to reservation number **F***
I purchased five tickets to go to Florida on June **th but my friend can no longer come...
I made train selection. Clicked on purchase button and nothing happens
amtrak is not emailing me to get a verification code. I forgot my password
I want to know if I can brung my electric bike on board a Pacific Surfliner *** May **t...
I'm wondering if there is a quiet car on my trip from Rt *** Boston to union square Was...
Auto train reservations from Florida to lorton Virginia
Trying to get in contact with amtrak reservations
We want to take train to Indianapolis Indiana Benton Kentucky and Deerborn Michigan rou...
I want to take train from Lubbock TX to Albany NY. No trains in Lubbock so I have to ca...
Greyhound did not allow me to board as they overbooked. Greyhound informed me Amtrak ne...

Help me with my issue

Amtrak Purchasing Phone Number 800-872-7245 - Info & Statistics

Phone number to dial800-872-7245
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPurchasing
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanSay "It's something else" OR Press 0 when automated options begin.
Average wait10
Current wait16
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or web or twitter
Quality of communication58%
Quality of help57%
Customer votes6,705
Best phone number877-444-4773
Information last updatedSat May 08 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Amtrak's 800-872-7245 Purchasing Number

This Amtrak phone number is ranked #2 out of 4 because 137,892 Amtrak customers tried our tools and information and gave us feedback after they called. The reason customers call 800-872-7245 is to reach the Amtrak Purchasing department for problems like Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip. As far as we can tell, Amtrak has call center locations in Pennsylvania and you can call during their open hours 24 hours, 7 days. Amtrak has 4 phone numbers and 8 different ways to get customer help. We've compiled information about 800-872-7245 and ways to call or contact Amtrak with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Amtrak

Calling Amtrak at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Amtrak Purchasing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Amtrak's Purchasing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Amtrak in General

While 800-872-7245 is Amtrak's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-444-4773 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Amtrak help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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